Get Add-in Express risk free
Order risk-free - unconditional 30-day money back
When you purchase any of Add-in Express products, you automatically get an unconditional 30 day money-back guarantee. In this way we give you time to play with our product and decide whether you need it or not. In fact, you may regard this as an evaluation period, our unconditional 30-day money back guarantee makes it absolutely risk-free for you. Things are very simple: if you don't like the product - for any reason - you get your money back, no questions asked. Please note, products that come with source code are not refundable.
How can you be sure that you will get your money back if you don't like the product? We have a few arguments to prove that you will.
You can get a refund on your own
All of our orders are processed by the Digital River Company (aka MyCommerce, or Share-it) that provides secure order processing worldwide. After you make a purchase, you can cancel your order at any time by using the Cancel my order link on the Share-it web-site. This way, you have an opportunity to get a refund without our participation and without our consent. Of course, we'd prefer that you contact us first, but it's up to you :)
We are very happy customers!
"In case you're wondering, we're very happy customers!", says Mike Leftwich from Timetag Inc, one of about 10,000 developers, ISVs, small, medium-sized and big companies worldwide who have chosen Add-in Express. They rely on more than 10 years of our expertise in Microsoft Office development, our professionalism and customer-oriented approach. And we always try to do our best to come up to their expectations, and go beyond them. Have a look at what other customers are saying about us or read our customers' success stories.
High quality support service
Quality support service has always been one of our top priorities. Our support is not incident or case based. If you have any questions or problems, you can make as many support requests as you need. The Add-in Express support team is on call to provide you with a solution, a bug-fix, a sample or a patch, or anything else you need. "The quality of the technical support provided by Add-in Express Team alone is worth a pot of gold in itself!", says Jean-Guy Ducreux, another Add-in Express customer. Don't believe him? Have a look at our forums.
Note. We don't refund products delivered with source code. We do hope you understand us. Currently, the following products are not refundable: