Addin shows only once in word and then disappears

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Addin shows only once in word and then disappears
Addin shows only once in word and then disappears 
Luis Dias

Posts: 1
Joined: 2006-03-29

Hi all,

I have the following problem: our addin installs and works fine in some computers, but in a few ones it shows the addin bar just once after install and then it disappears.

I did the following: I went to Tools> customize then commands tab choose Tools and dropped the Comm Addins to a toolbar and to the menu.

In comm. Addins our addin is there and checked. Unchecking, closing, opening and checking again will make our addin appear. But when I close word the addin disappears again (and so does Comm Addins buttons I had dropped to bar).

Anyone has an idea why this happens and how can I solve it?


Posted 29 Mar, 2006 14:32:30 Top
Sergey Grischenko

Add-in Express team

Posts: 7233
Joined: 2004-07-05
Hi Luis.

Do you have Adobe Acrobat or any Adobe toolbars installed in Word?
What .NET Framework version did you develop the add-in for?
Posted 30 Mar, 2006 14:29:44 Top
Michael McMahon

Posts: 56
Joined: 2005-05-03
Hi Luis,

did you end up resolving your issue? I'd be very interested in knowing what the solution was if you did.

thanks in advance,

Posted 09 Apr, 2006 18:01:37 Top