Problems with Outlook when Words is default editor

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Problems with Outlook when Words is default editor
 
Martin Rowan




Posts: 9
 Joined: 2006-03-03
I've create an add-in for outlook that allows the users to send and email add it to a specific project within our in-house application.

The add-in works fine when use Word 2003 as editor is unchecked in the Tools -> Options ->mail format section.

But when this checkbox is selected i get the following Warning message

red_____________________________________________________________

But when you click continue on the exception dialog, the add-in works.

Any help is appreciated on this .... :cry:
Posted 03 Mar, 2006 10:22:09 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

When exactly do you get this error? Do you use Drag and Drop technic on a windows form? How can I reproduce this issue?
Posted 06 Mar, 2006 07:08:14 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Hi Sergey,

How to reproduce the error is as follows,

within Outlook, Tools -> Options
Under Mail Format Tab, make sure Use Microsoft word 2003 to edit e-mail messages is checked and the one below is checked.

Then ok or apply.

Once this is done, Create a new mail and once the new mail window open i click on the Add-on Functionality and i get the above error.

The add-on functionality connects to an access database to populate a windows form grid with a list of projects. Once the user selects a project the email is then associated to the specific problem.

Also, if the checkbox with the mail format tab are unchecked the functionality works, but some of our clients might use Word 2003 within there emails.

I'm not using the DragDrog technic directly as far as I'm aware. It seems to be an issue with the OLEDB connection to the access DB and Word 2003.

;)
Posted 07 Mar, 2006 04:05:27 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

Probably the problem is in .NET controls. What control do you use to show the list of projects?
Posted 07 Mar, 2006 14:21:27 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Hi Sergey,

The following are the list of controls that are on the form,

1) Label x 3
2) Textbox x 3
3) Checkbox x 2
4) Datagrid
5) Button x 3

That's it, do you reckon it could be something to do with the datagrid??

Thanks

Martin
Posted 08 Mar, 2006 04:03:40 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

Yes, it could be a reason. Did you set the AllowDrop property of the datagrid to true?
Posted 08 Mar, 2006 16:53:15 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Hi Sergey,

That did the trick, it's amazing how 1 setting can cause such big problems.

Thank you for your support

Martin :)
Posted 09 Mar, 2006 11:54:48 Top