activation problem

Add-in Express™ Support Service
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activation problem
cannot activate 
An Ngo




Posts: 12
Joined: 2006-02-21
I just bought AddIn Express today (3 hours) ago.
(order number 43427205)

I received my registration code within 10 minutes.
I downloaded the file (net-vb23b1754.msi) and run it.
In the activation wizard, I provided my Registration Name and Code
but I just received a mysterious message

Failed: Installation is disabled.

But I try to do it manually, and received the same answer.

I try to click the two buttons (respectively) "Help" and "More on activation" only to find out that these buttons do nothing!

I use XP Professional - VS 2005 Standard Edition
But it seems that this information is not relevant to the activation process?

Can you help me?

Thank you very much

Posted 21 Feb, 2006 17:34:26 Top
An Ngo




Posts: 12
Joined: 2006-02-21

I try to install on another computer.
Still cannot get it work

It seems that you didnot give me a legitimate registration code?

I didn't foresee so much headache with just installing the software!

Any help is appreciated.

Thank you very much


Posted 21 Feb, 2006 18:25:28 Top
Eugene Starostin


Guest


Hello An,

Sorry, it is our mistake. Please install it anew.

Thank you for your patience.
Posted 22 Feb, 2006 06:38:40 Top