Uninstall issue in a machine with multiple Excel versions

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Uninstall issue in a machine with multiple Excel versions
Cannot uninstall Com add-in in a machine with Excel 2003 and Excel 2007 
sgonzales




Posts: 15
Joined: 2010-03-22
I cannot properly uninstall a COM add-in in Excel 2003 (I've added my own menu item). The machine has both Excel 2003 and 2007. However, it uninstalls in Excel 2007.

If it helps, here's what happened:
1. I installed a COM add-in (created with VS2008 and Add-in Express 2009) in a machine with both Excel 2003 and 2007. I created the installer with ClickOnce.
2. I installed a new version of the COM add-in (created in VS2010 and Add-in Express 2010) in the same machine. I created an MSI installer.
3. I uninstalled the older COM add-in. It seems to properly uninstall in Excel 2007, but not in 2003.
4. I uninstalled the newer COM add-in. It seems to properly uninstall in Excel 2007, but not in 2003.

The COM has an XLL inside; the XLL is removed on both Excels.

How do I manually uninstall it?

Another issue: The wrapped XLL UDFs works only in Excel 2003, not in 2007.


Thanks,
Jeff
Posted 07 Jun, 2010 19:02:58 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Jeff,

sgonzales writes:
If it helps, here's what happened:


Please note that Microsoft doesn't recommend and Add-in Express doesn't support multiple Office versions on the same PC. Some reasons for this are listed at http://blogs.msdn.com/andreww/archive/2007/06/08/why-is-vs-development-not-supported-with-multiple-versions-of-office.aspx.

sgonzales writes:
How do I manually uninstall it?


You can try removing it in the http://www.add-in-express.com/docs/net-tips.php#COM-addins-dialog.


Andrei Smolin
Add-in Express Team Leader
Posted 08 Jun, 2010 07:08:40 Top
sgonzales




Posts: 15
Joined: 2010-03-22
Andrei,

Please note that Microsoft doesn't recommend and Add-in Express doesn't support multiple Office versions on the same PC. Some reasons for this are listed at http://blogs.msdn.com/b/andreww/archive/2007/06/08/why-is-vs-development-not-supported-with-multiple-versions-of-office.aspx.


It seems like the website discusses Development issues, not deployment issues. We have a Bloomberg Excel add-in that installs and runs fine on both Excel 2003 and 2007 installed side-by-side.


You can try removing it in the COM Add-ins dialog.


I already tried this. The old add-in doesn't show up on the list. Is there a way to remove it from the registry?

Thanks!
Posted 08 Jun, 2010 18:02:30 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Jeff,

Consider the following scenario:

- you install an add-in on a PC with Excel 2003 and 2007 installed,
- you run Excel 2003, Add-in Express creates command bars, you see them, you close Excel
- you run Excel 2007, Add-in Express creates the Ribbon XML, Excel shows it, you see it, you close Excel
- you uninstall the add-in
- you run Excel 2003 and find your command bars non-removed.

The cause of the issue is as follows. Add-in Express detects that you use non-temporary command bars and starts Excel in order to remove them. To start Excel it uses Activator.CreateInstance(Type.GetTypeFromProgID("Excel.Application", false)). But that code starts Excel 2007 and not Excel 2003; accordingly, command bars will not be removed because they are absent in Excel 2007. Why it starts Excel 2007 and not Excel 2003? They describe this in http://support.microsoft.com/kb/928091/ and http://support.microsoft.com/kb/292491.

You can bypass the issue above by using temporary command bars and controls; remember, items in a context menu and main menu must be temporary, too.

sgonzales writes:
The old add-in doesn't show up on the list. Is there a way to remove it from the registry?


There's no way to remove non-temporary command bars in the registry, the only way is to use Tools | Customize in the UI.

The add-in must be listed in {HKLM or HKCU}\Software\Microsoft\Office\Excel\Addins\{your add-in} but if you have uninstalled the add-in this key will be missing.


Andrei Smolin
Add-in Express Team Leader
Posted 09 Jun, 2010 10:40:09 Top