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Mimi Yang
Posts: 120
Joined: 2010-02-01
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I have the same problem as
http://www.add-in-express.com/forum/read.php?FID=5&TID=5031&MID=24979#message24979
1. What Outlook version do you use? Is it up to date?
Outlook 2003, up to date.
2. What version and build number of Add-in Express do you use?
Add-in Express 2008 for .Net v4.3.1910
3. What OS do you use? Is it up to date?
XP, up to date. It may happen on other OS, but I did not check, as I have to limit the memory to slow down the shutdown process to reproduce it.
4. Could you show me the adxloader.log file?
15:04:23 1128 Start.
15:04:23 1128 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{3F2D89C8-40C5-45CE-B660-310B3292B311}'
15:04:23 1128 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{3F2D89C8-40C5-45CE-B660-310B3292B311}' is closed.
15:04:23 1128 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
15:04:23 1128 Success.
15:04:23 1128 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
15:04:23 1128 Success.
15:04:23 1128 Creating a new instance of the add-in loader.
15:04:23 1128 Success.
15:04:23 1128 Loading the configuration from the system registry.
15:04:23 1128 Getting the lates CLR version.
15:04:23 1128 The latest CLR version is 'v2.0.50727'.
15:04:23 1128 The configuration has been loaded successfully.
15:04:23 1128 Runtime version: v2.0.50727.
15:04:23 1128 Assembly name: PAO, PublicKeyToken=3CA5612D52C4798F.
15:04:23 1128 Class name: CounterPath.PAOLoader.AddinModule.
15:04:23 1128 Attempting to create a new instance of the managed add-in class: CLR - v2.0.50727
15:04:23 1128 Loading CLR: v2.0.50727.
15:04:23 1128 The CLR v2.0.50727 has been initialized successfully.
15:04:23 1128 Creating a new domain setup.
15:04:23 1128 Success.
15:04:23 1128 Getting the add-in directory.
15:04:23 1128 Success. The directory is 'C:\Program Files\CounterPath\Bria Add-In\'
15:04:23 1128 The configuration file is 'C:\Program Files\CounterPath\Bria Add-In\app.config'
15:04:23 1128 The 'shadow copy' is enabled.
15:04:23 1128 Creating a new application domain.
15:04:23 1128 Success.
15:04:29 1128 Unwrapping the managed class.
15:04:29 1128 Success.
15:04:29 1128 Querying the add-in extensibility.
15:04:29 1128 Querying the custom task panes.
15:04:29 1128 Querying the ribbon extensibility.
15:04:29 1128 Success.
15:04:29 1128 Querying the form regions.
15:04:29 1128 Success.
15:04:29 1128 The managed add-in class has been created successfully.
5. Could you take a screenshot of the error message box?
just a plain dialog with one OK button, says "The Operation Failed".
So basically, if I try to restart the Outlook while the add-in is staill shut down, ( I can see it from the debug view), I will get this dialog.
This may not related to add-in express at all, but just wondering is there a way to avoid it?
Thanks a lot. |
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Posted 26 Feb, 2010 17:30:18
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Andrei Smolin
Add-in Express team
Posts: 18823
Joined: 2006-05-11
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Hi Mimi,
Please try the latest build of version 2008 at http://www.add-in-express.com/downloads/adxnet-old.php. You need to unregister your add-on, delete al files from Bin\Debug and Bin\Release, replace Loader\adxloader.dll in your project with {Add-in Express}\Redistributables\adxloader.dll, build your add-in and register it.
Andrei Smolin
Add-in Express Team Leader |
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Posted 01 Mar, 2010 07:03:57
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Andrei Smolin
Add-in Express team
Posts: 18823
Joined: 2006-05-11
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Oh, please let me know if this helps.
Andrei Smolin
Add-in Express Team Leader |
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Posted 01 Mar, 2010 07:05:07
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Mimi Yang
Posts: 120
Joined: 2010-02-01
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Hi Andrei,
I tried it again. The same problem exists.
With outlook 2007, looks like the outloook will not start ( i can see a new outlook process in the task manager, but no UI) until the add-in is fully shut down (AddinModule_AddinFinalize event handler has been executed). With Win XP, those outlook process will go away once the add-in shut down. With Win 7, the outlook will start without add-in been loaded (the InitializeComponent() of add-in is not called).
Thanks a lot. |
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Posted 01 Mar, 2010 13:08:04
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Dmitry Kostochko
Add-in Express team
Posts: 2875
Joined: 2004-04-05
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Hi Mimi,
I often saw such errors ("The Operation Failed") when testing huge add-ins with Windows XP and Outlook 2003. I think we've run into a specific Outlook 2003 "feature", it raises this exception when a second Outlook instance tries to open while the first Outlook instance is being finalized. The only advice I can give to you is trying to decrease the time of add-ins unloading. In Outlook 2003 timely releasing of objects plays an important role, please make sure you release all used OOM objects by using the Marshal.ReleaseComObject method. |
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Posted 02 Mar, 2010 07:22:08
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Mimi Yang
Posts: 120
Joined: 2010-02-01
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Thanks Dmitry for your advice, that's what I did. |
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Posted 08 Mar, 2010 15:54:08
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Andrei Smolin
Add-in Express team
Posts: 18823
Joined: 2006-05-11
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Hi Mimi,
Alas, we don't know any steps that could help solve the issue.
Andrei Smolin
Add-in Express Team Leader |
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Posted 09 Mar, 2010 04:29:25
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