Add-in installer runs but does not install the add-in

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Add-in installer runs but does not install the add-in
Outlook add-in installer does not install add-in 
Stig Nielsson




Posts: 12
 Joined: 2007-08-14
I have an Outlook Add-in solution with a setup project that was created by ADX when I created the solution. When I run the installer generated by the setup project, the installer runs and appears to install the Add-in but nothing happens. I can't even see me Add-in listen in the installed COM add-ins in Outlook after the installer has run. No errors are reported during the installation.

Where should I begin looking for the error ?

Posted 14 Aug, 2007 02:08:14 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hi Stig,

First off, make sure your add-in is registered. For a RegisterForAllUsers add-ins, check HKLM/Software/Microsoft/Office/Outlook/Addins/%YourAddin%. For a single user add-in check the same branch in HKCU.

BTW, if you register your add-in for all users, the add-in will not be listed on the COM Add-ins dialog.

Then, you need to check Help/About/Disabled Items.

Also, you can check the following file (if you use Add-in Express Loader):
C:\Documents and Settings\zloy\My Documents\Add-in Express\adxloader.log


Andrei Smolin
Add-in Express Team Leader
Posted 14 Aug, 2007 08:45:44 Top