Shared Add-in support Update pre-requisite issues

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Shared Add-in support Update pre-requisite issues
progress bar, setup size, reinstallation 
nitin c

Posts: 79
Joined: 2007-05-18

The progress bar never shows any progress, user has to wait for some time - it appears as if the installation is frozen. The size of this upate is reported as 4095MB on some machines. Also the setup reinstalls the update everytime i install the product - even though I can see it listed in add/remove programs.

Is there a fix for this? Can I improve the user experience?

Posted 05 Jun, 2007 11:32:07 Top
Sergey Grischenko

Add-in Express team

Posts: 7235
Joined: 2004-07-05
Hi Nitin.

You need to use the prerequisite 'as is'. You can do nothing.

P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 05 Jun, 2007 13:28:39 Top