Help ! Uninstalled my OlForm app but outlook is still looking for it

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Help ! Uninstalled my OlForm app but outlook is still looking for it
 
FTGMan




Posts: 31
Joined: 2007-02-09
When I go to the folder that used to have my form in it I get the message
"Unable to display the folder. Path does not exist. Make sure the path is correct"

This is now hapenning for ALL my mail folders, not just the folder I specifically specified in the forms manager.

How do I get outlook back to normal?

Also, why didnt uninstalling the add-in remove all traces of this. I need to know this because I cnat have my customers uninstall my app and have it trash their Outlook.

TIA.
Posted 06 Mar, 2007 10:01:14 Top
Fedor Shihantsov


Guest


Hi,

ADXOlFormsManager uses WebViewUrl and WebViewOn folder properties to show ADXOlForm when you use the WebViewPane layout.
When an add-in becomes disabled or outlook is closed, ADXOlFormsManager restores this folder properties. Naturaly, in case of an exception, the properties will not be restored.
To restore them manually, you can open Folder Properties dialog (right click the folder and choose Properties). In the dialog, open the Home page tab and click the Restore Defaults button.

P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 07 Mar, 2007 10:50:24 Top