Addin Uninstall Question

Add-in Express™ Support Service
That's what is more important than anything else

Addin Uninstall Question
 
Thomas Guenther




Posts: 94
Joined: 2006-02-20
Hi!

I have the following problem:

I developed an Outlook-Addin and installed it as Single user for user A.
Then i logged in as another user B and my addin still don't appears, which is correct. Now i installed it for this user B too and all is working fine.

Then i uninstalled the Addin for user B, switched to user A and my addin is uninstalled there too???

Ether i can't find any entries in
HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins
or
HKCU\SOFTWARE\Microsoft\Office\Outlook\Addins

but found entries in
HKEY_USERS\S-1-5-21-1957994488-688789844-839522115-5173\SOFTWARE\Microsoft\Office\Outlook\Addins

for instance.


I don't understand the reason for this behavior.

General conditions:

* Add-In Express 2.8 for VS 2003 with ADX Loader (not Shim)
* .Net 1.1 installed
* the test users have administrator privileges
* RegisterForAllUsers = False
* All needed files by the addin would be installed in separate directories for each user

Thank you for your help.

Ciao,
Thomas
Posted 22 Feb, 2007 06:02:08 Top
Thomas Guenther




Posts: 94
Joined: 2006-02-20
I tested a little bit more and found out that all entries for my COM components went to the HKLM trunk.

If i install the addin for "Just Me" shouldn't they go int HKCU trunk as well (or only)?

Can setting the property 'SharedLegacyFile' to true solve the issue?
(so all files would be 'ref counted')


Very curious....


THANX for help!!!

Cirio,
Thomas
Posted 22 Feb, 2007 08:35:29 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
Joined: 2004-07-05
Hi Thomas.

The Add-In Express v2.8 product doesn't support the user oriented instalations for COM add-ins. That is why all registry entries are written in the HKLM.
The latest version of the product can register add-ins in the HKCU. So please update the product up to v3.3.
http://www.add-in-express.com/add-in-net/pricing.php
Also please read the whatsnew.txt file and our documentation to learn about all changes.


P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 22 Feb, 2007 11:14:49 Top
Thomas Guenther




Posts: 94
Joined: 2006-02-20
Hi Sergey!

Thank you for your fast reply. I'll discuss this with our management.
If we buy the new upgrade will our support period extended then?


Thanx for your help!!!

Ciao,
Thomas
Posted 22 Feb, 2007 11:26:37 Top
Thomas Guenther




Posts: 94
Joined: 2006-02-20
Hi Sergey!

Good news. We ordered our upgrade today :-)!

Ciao,
Thomas
Posted 23 Feb, 2007 04:13:59 Top
Andrei Smolin


Add-in Express team


Posts: 18878
Joined: 2006-05-11
Thomas,

We ordered our upgrade today :-)!


Thank you.

If we buy the new upgrade will our support period extended then?


Yes, of course.

Andrei Smolin
Add-in Express Team Leader
Posted 23 Feb, 2007 09:08:47 Top