Error in Outlook 2003

Add-in Express™ Support Service
That's what is more important than anything else

Error in Outlook 2003
 
Alex Rakov




Posts: 31
Joined: 2006-11-16
Hi,

Some times I got the following error:

Detailed technical information follows:
---
Date and Time: 01.02.2007 17:06:19
Machine Name: MC13
IP Address: 192.168.0.23
Current User: MEDIACHASE\ar

Application Domain: D:\Alex\projects\ibn45\client\IbnIncidentAddIn2007\bin\Debug\
Assembly Codebase: file:///C:/WINDOWS/assembly/GAC_MSIL/AddinExpress.OL.2005/3.1.903.2005__e69a7e0f3592d2b8/AddinExpress.OL.2005.dll
Assembly Full Name: AddinExpress.OL.2005, Version=3.1.903.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 3.1.903.2005
Assembly Build Date: 22.06.2002 1:06:50

Exception Source:
Exception Type: System.Exception
Exception Message: GetExplorerAdxItemType: The accordance not found. See ExplorerItemTypes
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

After pressing Continue the code continues to work.

Any idea what's wrong?

This error begins to appear after moving to the last version - 2007.

Posted 01 Feb, 2007 10:18:44 Top
Fedor Shihantsov


Guest


Hi Alex,

What folder type (Mail, Contact etc.) do you select before this exception fires?

P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 01 Feb, 2007 11:05:49 Top
Alex Rakov




Posts: 31
Joined: 2006-11-16
Hi Fedor,

I selected Mail folder. I tried to debug the code before the exception is fired but it seems like this happends before any event handler I used

With best regards
Alex Rakov
Posted 02 Feb, 2007 02:55:24 Top
Alex Rakov




Posts: 31
Joined: 2006-11-16
Hi Fedor,

I installed the last version but still get the same error when I select the IMAP root folder:




Detailed technical information follows:
---
Date and Time: 06.02.2007 11:13:35
Machine Name: MC13
IP Address: 192.168.0.23
Current User: MEDIACHASE\ar

Application Domain: D:\Alex\projects\ibn45\client\IbnIncidentAddIn2007\bin\Debug\
Assembly Codebase: file:///C:/WINDOWS/assembly/GAC_MSIL/AddinExpress.OL.2005/3.2.904.2005__e69a7e0f3592d2b8/AddinExpress.OL.2005.dll
Assembly Full Name: AddinExpress.OL.2005, Version=3.2.904.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 3.2.904.2005
Assembly Build Date: 23.06.2002 1:06:50

Exception Source:
Exception Type: System.Exception
Exception Message: GetExplorerAdxItemType: The accordance not found. See ExplorerItemTypes
Exception Target Site: Object reference not set to an instance of an object.

---- Stack Trace ----

With best regards
Alex Rakov
Posted 06 Feb, 2007 04:23:32 Top
Fedor Shihantsov


Guest


Hi Alex,

I can not reproduce this isue.
I have created a simple addi-in which has following ADXOlFormsCollectionItem but I have not problem during visiting any mail folders.

// 
// adxOlFormsCollectionItem1
// 
this.adxOlFormsCollectionItem1.ExplorerItemTypes = AddinExpress.OL.ADXOlExplorerItemTypes.olMailItem;
this.adxOlFormsCollectionItem1.ExplorerLayout = AddinExpress.OL.ADXOlExplorerLayout.RightSubpane;
this.adxOlFormsCollectionItem1.FormClassName = "TestMailFolder.ADXOlForm1";


Could you please create a test add-in with the same behavior and send it to me (the msi file too)?
Posted 06 Feb, 2007 07:29:46 Top
Alex Rakov




Posts: 31
Joined: 2006-11-16
Hi Fedor,

sorry for duplication but i'm not sure if you got my mail.

Please tell me at what address should I send the test add-in

With best regards
Alex Rakov
Posted 06 Feb, 2007 09:41:37 Top
Fedor Shihantsov


Guest


Sorry, I was busy. Please check your inbox.
Posted 06 Feb, 2007 09:47:42 Top
Fedor Shihantsov


Guest


I have just installed your add-in.
I opened various folders including Personal Folders and did not get any exception.
Do you have SP2 installed in your Office 2003?
Posted 06 Feb, 2007 11:58:50 Top
Alex Rakov




Posts: 31
Joined: 2006-11-16
Hi,

Yes. We have service pack 2 installed on all computers.

I've got the same error on the another
computer in our office with the same mail account settings

I'm sending you the screen shot. Maybe problem with the root folder.
Outlook shows the following message when you select this folder:
"Unable to display the folder. This is the root of an IMAP store. The
root does not contain messages..."

May be that's the problem
Posted 07 Feb, 2007 03:08:41 Top
Fedor Shihantsov


Guest


Alex,

Did you send the screen shot?
Posted 07 Feb, 2007 06:24:31 Top