Could not install on a another machine

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Could not install on a another machine
Failed to install Addin Express 
Priya GN




Posts: 22
 Joined: 2023-08-01
Hi Team,

I had installed Add-in express in 2 machines which we have in our organization with different license keys(2) which I have added to my profile.
When I try to install on a third machine, it is not working. It says,

"Failed: Unable to activate Product"

What are the rules behind the installation, please let me know.
Please help us on this issue ASAP.



Regards,
Priya
Posted 01 Aug, 2023 07:25:42 Top
Andrei Smolin


Add-in Express team


Posts: 19183
 Joined: 2006-05-11
Hello Priya,

Make sure your environment allows the installer to access https://add-in-express.com.

Regards from Poland (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 01 Aug, 2023 14:06:09 Top
Priya GN




Posts: 22
 Joined: 2023-08-01
Hi,

The access to the website is required only during the installation right?

Regards,
Priya
Posted 01 Aug, 2023 14:23:49 Top
Andrei Smolin


Add-in Express team


Posts: 19183
 Joined: 2006-05-11
Exactly.

Regards from Poland (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 02 Aug, 2023 16:03:17 Top