CTP Error when starting Outlook

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CTP Error when starting Outlook
 
macroview




Posts: 41
Joined: 2009-05-25
Hi

Sometimes we receive the following error when starting Outlook.

"!!! CreateCTP Error Unable to create specified ActiveX control"

The Windows Event Viewer contains the following information.
Faulting application name: OUTLOOK.EXE, version: 16.0.15028.20160
Faulting module name: IntResource.dll, version 1.0.8.178

We have tried deploying the IntResource.dll and IntResource64.dll assemblies from {Add-in Express}\Redistributables, however we still receive the CreateCTP error.

Could you please help us determine how to stop the CreateCTP error from happening?
Posted 28 Mar, 2023 21:42:16 Top
Andrei Smolin


Add-in Express team


Posts: 19122
Joined: 2006-05-11
Hello,

We will provide a fix for this. I don't know when this occurs, though.

Regards from Poland (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 31 Mar, 2023 09:14:25 Top
Andrei Smolin


Add-in Express team


Posts: 19122
Joined: 2006-05-11
Hello macroview,

The new Add-in Express build is published at https://www.add-in-express.com/downloads/adxnet.php.

Regards from Poland (GMT+2),

Andrei Smolin
Add-in Express Team Leader
Posted 09 Aug, 2023 14:54:22 Top