Click twice upgrade Certificate chain error message

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Click twice upgrade Certificate chain error message
Ranjitha Nagendra

Posts: 23
Joined: 2021-01-11

I am getting same error message as described here :

And yes, I am using a test certificate. The error is seen when the update is done through the notification that pops when when the application is opened.

If the installer file is directly downloaded from web, then the error is not seen. Any help please?

Posted 27 Oct, 2022 01:53:19 Top
Andrei Smolin

Add-in Express team

Posts: 18857
Joined: 2006-05-11
Hello Ranjitha,

You should use a valid certificate. Another option is to trust the test certificate on your machine; see

Regards from Poland (CEST),

Andrei Smolin
Add-in Express Team Leader
Posted 27 Oct, 2022 06:38:12 Top