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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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I cannot get my outlook add-in to register. It appears to install correctly, but is not in the Outlook Options Add-ins.
I have had this outlook Add-in working, made a few changes, uninstalled it and tried to reinstall it.
Also could not get it register and run for debugging. (Which i have done in the past).
Add-in Express Registrator Log File: 07/01/2022 11:37:21
Installation directory: C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\
Registrator version: 9.4.4644.0
Operating System: Microsoft Windows 10 Professional (build 19044), 64-bit
Process Owner: Administrator
Command Line: "C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\adxregistrator.exe" /install="ARCSOutlookAddIn.dll" /privileges=admin
Run 'As Administrator': Yes
Process Elevated: Yes
Integrity Level: High
UAC (User Account Control): On
--------------------------------------------------------------
11:37:21 0192 Starting the add-in registration process.
11:37:21 0192 Loading mscoree.dll
11:37:21 0192 Success.
11:37:21 0192 .NET Framework installation directory:
11:37:21 0192 The latest version of .NET Framework: 'v4.0.30319'
11:37:21 0192 Loading CLR: v4.0.30319.
11:37:21 0192 Calling CLRCreateInstance method.
11:37:21 0192 Success.
11:37:21 0192 Calling GetRuntime method.
11:37:21 0192 Success.
11:37:21 0192 Checking if the hosting API of .NET Framework v4.0 beta is installed.
11:37:21 0192 The hosting API is up to date.
11:37:21 0192 Calling GetInterface method for the CorRuntimeHost interface.
11:37:21 0192 Success.
11:37:21 0192 Starting CLR...
11:37:21 0192 Success.
11:37:21 0192 Getting the CLR version.
11:37:21 0192 The CLR v4.0.30319 has been initialized successfully.
11:37:21 0192 Creating a new domain setup.
11:37:21 0192 Success.
11:37:21 0192 Getting the add-in directory.
11:37:21 0192 Success. The directory is 'C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\'
11:37:21 0192 The 'shadow copy' is disabled.
11:37:21 0192 Creating a new application domain.
11:37:21 0192 Success.
11:37:21 0192 Getting the base directory for the domain.
11:37:21 0192 Success. The directory is 'C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\'.
11:37:21 0192 Searching for the Add-in Express core library.
11:37:21 0192 Success. The 'AddinExpress.MSO.2005.dll' file is found.
11:37:21 0192 Creating an instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
11:37:21 0192 Assembly identity is 'AddinExpress.MSO.2005'.
11:37:21 0192 Success.
11:37:21 0192 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
11:37:21 0192 Success.
11:37:21 0192 Calling the managed registration procedure (DISPID = 1610743823).
11:37:21 1096 32 bits. The 'HKLM\Software\Microsoft\Office\Outlook\AddIns\ARCSOutlookAddIn.AddinModule' registry key was created successfully for the 'ARCSOutlookAddIn.AddinModule' class: LoadBehavior=3
11:37:21 1096 32 bits. The 'HKCR\CLSID\{580c81db-3f68-4cb8-bdbd-4d167ea0ed76}\InprocServer32' registry key was created successfully for the 'ARCSOutlookAddIn.AddinModule' class: C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\adxloader.dll
11:37:21 1096 64 bits. The 'HKLM\Software\Microsoft\Office\Outlook\AddIns\ARCSOutlookAddIn.AddinModule' registry key was created successfully for the 'ARCSOutlookAddIn.AddinModule' class: LoadBehavior=3
11:37:21 1096 64 bits. The 'HKCR\CLSID\{580c81db-3f68-4cb8-bdbd-4d167ea0ed76}\InprocServer32' registry key was created successfully for the 'ARCSOutlookAddIn.AddinModule' class: C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\adxloader64.dll
11:37:22 0192 Registration success.
11:37:22 0192 The add-in registration process is completed with HRESULT = 0. |
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Posted 01 Jul, 2022 15:34:35
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Andrei Smolin
Add-in Express team
Posts: 18830
Joined: 2006-05-11
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Hello Chris,
The log reports a successful registration. Maybe, the add-in is under a different header, not under Active Application Add-ins.
Also, you can check if all registry keys required for an add-in are created; check section Locating COM add-ins in the registry; see the PDF file in the folder {Add-in Express}\Docs on your development PC.
Regards from Poland (CEST),
Andrei Smolin
Add-in Express Team Leader |
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Posted 05 Jul, 2022 04:18:04
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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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All 3 of the add-in locations (active/Inactive and disabled) do not show the add-in. I've read through the PDF file and cannot figure out why the add-in will not install and still cannot register it for debugging.
I've installed and uninstalled the add-in, then reinstalled it. It does not show up...
For the debugging of the add-in, i've unregisterred and re-registered it. (With the add-in uninstalled). |
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Posted 05 Jul, 2022 12:15:57
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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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And when i was working on it on Friday, It was working on the same machine. Both as debug and as a full install. Then for some reason, it stopped working. |
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Posted 05 Jul, 2022 12:17:00
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Andrei Smolin
Add-in Express team
Posts: 18830
Joined: 2006-05-11
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Hello Chris,
Is the add-in listed in File | Info | Slow and Disabled COM Add-ins? Is adxloader.log created/updated when you start Outlook?
The adxregistrator.log above describes installing the add-in to C:\Program Files\MiniSoft, Inc\ARCSOutlookAddIn\. Among other files, the following ones are required:
- adxloader.dll
- adxloader64.dll
- adxloader.dll.manifest
Can it be that you've registered the add-in and installed it at the same time? If so, uninstall the add-in, unregister it (choose every available configuration and unregister the add-in), then install it and see if it works.
Regards from Poland (CEST),
Andrei Smolin
Add-in Express Team Leader |
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Posted 05 Jul, 2022 12:41:00
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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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It does not show in Outlook Add-in Options screen or the COM Add-ins screen.
The folder listed by you contains all 3 of the files.
I did an unistall, then i unregistered the app that i used for debugging. Then I reinstalled it, still no luck.
There is an adxregistrator.log that is created on the install, but no adxloader.log when outlook is started. |
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Posted 05 Jul, 2022 13:22:43
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Andrei Smolin
Add-in Express team
Posts: 18830
Joined: 2006-05-11
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Hello Chris,
File | Options | Trust Center | Trust Center Settings | Macro Settings. If 'Apply macro security settings' is selected, and 'Notifications for digitally signed macros, all other macros disabled' is selected, your add-in must be digitally signed.
Are these selected?
Regards from Poland (CEST),
Andrei Smolin
Add-in Express Team Leader |
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Posted 05 Jul, 2022 13:44:15
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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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Apply macro security settings to installed add-in is not checked. |
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Posted 05 Jul, 2022 14:03:12
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Andrei Smolin
Add-in Express team
Posts: 18830
Joined: 2006-05-11
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Hello Chris,
I would like to access your PC remotely within the next 20 minutes. Is this possible? If yes, I suggest using TeamViewer; in this case you'll need to send me your session ID and password.
Regards from Poland (CEST),
Andrei Smolin
Add-in Express Team Leader |
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Posted 05 Jul, 2022 14:09:34
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Chris Ducharme
Posts: 56
Joined: 2013-05-09
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How should i send you this info? Is this private? |
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Posted 05 Jul, 2022 14:18:38
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