Outlook Calendaritem and Draft Mail problem

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Outlook Calendaritem and Draft Mail problem
 
BerndH




Posts: 67
Joined: 2014-09-23
Hi,
I wrote an Add-In for Outlook which "listens" to the following events:
- explorerselectionchange
- inspectoractivate
- itemsend
- newinspector

The add-in then only does something with a selected item, if itīs an mailitem.
It works fine, almost.

Now we have some customers which
a) canīt move meeting items in the calendar for one position to another. The items just stays where it is
b) canīt save draft mails. After saving, theyīre gone

I have much log output written, but I canīt see anything buggy.
Do you have a suggestion where I can look for a solution?

Bernd
Posted 10 May, 2021 12:38:56 Top
Andrei Smolin


Add-in Express team


Posts: 18019
Joined: 2006-05-11
Hello Bernd,

I'd recommend starting with isolating the issue: turn all other add-ins off. If the issue belongs to your add-in, then the only way to prevent the move operation is to cancel the BeforeItemMove event. Also, right after you save an item you can check whether it lands in a correct folder.

Basing on your description, it looks like this is caused by some other add-in.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 12 May, 2021 02:35:58 Top