Outlook freezes when connecting to remote computer

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Outlook freezes when connecting to remote computer
 
Benjamin Marzoner




Posts: 5
 Joined: 2013-10-30
Hello,

Some of our customers encountered a problem when connecting to a remote computer. The issue appears when working on the computer with Outlook and the Addin opened. After some time Outlook freezes and the user has to kill it with the task manager. Outlook does not freeze when the Addin is disabled. I was able to recreate the issue once, but no exceptions were raised in Debug-Mode and the event log wasn't helpful at all. I wanted to ask if anyone else encountered a similar issue and could direct me into the right diretion?
Posted 11 Jan, 2021 05:32:02 Top
Andrei Smolin


Add-in Express team


Posts: 18821
 Joined: 2006-05-11
Hello Benjamin,

Can it be causes by your add-in connecting to some resource?


Andrei Smolin
Add-in Express Team Leader
Posted 11 Jan, 2021 06:40:39 Top