Error: Could not find a description for the error: -2146234341

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Error: Could not find a description for the error: -2146234341
 
Thomas Gradinger




Posts: 10
Joined: 2010-06-11
Hi,

When loading my add-in I see the following error in the adxloader.log:

Startup directory: Loader version: 4.3.1910 C:\IXO\
------------------
11:23:38 6364 Start.
11:23:38 6364 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{xxx}'
11:23:38 6364 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{xxx}' is closed.
11:23:38 6364 Converting the '{xxx}' CLSID from string.
11:23:38 6364 Success.
11:23:38 6364 Attempting to get the class object by the '{xxx}' CLSID.
11:23:38 6364 Success.
11:23:38 6364 Creating a new instance of the add-in loader.
11:23:38 6364 Success.
11:23:38 6364 Loading the configuration from the system registry.
11:23:38 6364 Getting the lates CLR version.
11:23:38 6364 The latest CLR version is 'v4.0.30319'.
11:23:38 6364 The configuration has been loaded successfully.
11:23:38 6364 Runtime version: v4.0.30319.
11:23:38 6364 Assembly name: InsideXOfficeTools, PublicKeyToken=xxx.
11:23:38 6364 Class name: InsideXOfficeTools.AddinModule.
11:23:38 6364 Attempting to create a new instance of the managed add-in class: CLR - v4.0.30319
11:23:38 6364 Loading CLR: v4.0.30319.
11:23:38 6364 The CLR v2.0.50727 has been initialized successfully.
11:23:38 6364 Creating a new domain setup.
11:23:38 6364 Success.
11:23:38 6364 Getting the add-in directory.
11:23:38 6364 Success. The directory is 'C:\IXO\'
11:23:38 6364 The configuration file is 'C:\IXO\app.config'
11:23:38 6364 The 'shadow copy' is enabled.
11:23:38 6364 Creating a new application domain.
11:23:38 6364 Success.
11:23:38 6364 Error: Could not find a description for the error: -2146234341.

What does that error mean?
Posted 23 Apr, 2020 05:13:28 Top
Andrei Smolin


Add-in Express team


Posts: 17370
Joined: 2006-05-11
Hello Thomas,

Thomas Gradinger writes:
Loader version: 4.3.1910


This is a very old loader.

Please make sure you use adxloader.dll and adxloader64.dll from the Redistributables folder of the Add-in Express version installed on your development machine. If your project is an old one, follow the steps outlined in the following sections of the Add-in Express manual (see the PDF file in the folder {Add-in Express}\Docs on your development PC):

- Deploying a per-user Office extension via an MSI installer
- Deploying a per-machine Office extension via an MSI installer

If you get this or other error when using the newest loader, please provide adxloader.log.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 23 Apr, 2020 06:25:03 Top
Thomas Gradinger




Posts: 10
Joined: 2010-06-11
My bad, I didn't update the referenced file. Now it's working correctly.

Thanks!
Posted 23 Apr, 2020 10:37:31 Top
Andrei Smolin


Add-in Express team


Posts: 17370
Joined: 2006-05-11
That's great!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 24 Apr, 2020 02:24:57 Top