Hanging adxregistrator.exe

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Hanging adxregistrator.exe
 
Henjo van Rees




Posts: 31
Joined: 2018-12-10
Hi, I have a project that is registered with adxregistrator.exe.

Suddenly something is strange with adxregistrator.exe:

- Running "adxregistrator.exe /install=Assembly.dll /privileges=admin" registers our plugin
- The adxregistrator.exe proces itself keeps running (I still see the process in task explorer
- The adxregistrator.exe process does seem to exit, but when running with "/returnExitCode=true" it returns exit code 123

Is there any way to know what it causing this?
What we experience is that our installer does not exit, it is hanging when registering the plugin.
Posted 02 Dec, 2019 03:17:29 Top
Andrei Smolin


Add-in Express team


Posts: 17306
Joined: 2006-05-11
Hello Henjo,

Please reproduce the issue and send me (or copy here) the adxregistrator.log created/updated. You can find the support email address in {Add-in Express installation folder}\readme.txt; make sure you email contains a link to this topic.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 02 Dec, 2019 03:50:29 Top
Andrei Smolin


Add-in Express team


Posts: 17306
Joined: 2006-05-11
Hello Henjo,

Thank you for the log file. It shows that you register your COM add-in and XLL add-in when the add-in is being installed. I doubt that this is what causes the issue but you should know that an Excel add-in is a per-user thing and no exception exists to this rule; I mean Excel add-in, not COM Add-in supporting Excel: COM Add-ins may be per-machine or per-user as required. As to Excel add-ins, registering an Excel add-in on the per-machine basis is incorrect.

As to the issue, it looks like adxregistrator.ex is hold by something; it may be your code that holds it. Is it possible that there's a message box (an error message for instance) that you don't see? Is the issue reproducible if you create a new empty add-in project?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 02 Dec, 2019 05:40:41 Top