Is re-install required after renewal?

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Is re-install required after renewal?
AddinExpress Renewal 
Alin




Posts: 26
Joined: 2016-06-22
Hello AddinExpress team,

We just recently updated/renewed our subscription. After updating, do we need to :

1. Reinstall the addinexpress using the new license?
2. Will old versions (using old license) still be capable of generating (adxloader) logs?

Or is there a way for me to update the license/subscription key without reinstalling?

Also, i can't seem to generate the addin loader log file (adxloader.log) with my setup.
I have an outlook (click-to-run) version so i was thinking being click-to-run might be the reason for logging failure.

Thanks,
Posted 12 Nov, 2019 11:05:38 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
[Duplicate] [see https://www.add-in-express.com/forum/read.php?FID=5&TID=15711&MID=81405] [Closed]


Andrei Smolin
Add-in Express Team Leader
Posted 15 Nov, 2019 00:46:14 Top