Problem with Mail & Post Inspector Subpanes

Add-in Express™ Support Service
That's what is more important than anything else

Problem with Mail & Post Inspector Subpanes
Mail & Post Inspector Subpanes 
dani kenan




Posts: 4
Joined: 2006-10-24
Hi,

Subpanes for NEW post and mail items have problems.
First, they do not show up in the same location like in inspectors of existing items. The is especially obvious iwth top sub panes. Second, there is a window close icon that alows the user to close the message and be left with a window showing only the subpane.
Note that other items I checked, like subpanes in tasks and appointments do behave correctly for both new and existing items.

Is there a way to fix this? Am I doing something wrong?

Do you need more info? I can send you a video showing the issues.
Posted 14 Nov, 2006 02:25:33 Top
Fedor Shihantsov


Guest


Hi Dani,

>First, they do not show up in the same location like in inspectors of >existing items. The is especially obvious with top sub panes.

The 1.4.901 version supports the TopSubpane option for InspectorLayout.
What version of ADX Extensions do you use?

>Do you need more info?

Yes, please let me know what Outlook version do you use and
what is your development tool - VS 2003, VS 2005?

>First, they do not show up in the same location like in inspectors of existing items.

Does it show up in the other subpane? Which one?

>Second, there is a window close icon that alows the user to close the message and be left with a window showing only the subpane.

Can you send me a screenshot to support email?

P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 14 Nov, 2006 04:36:59 Top