Office 365 64bit version Add-in won't show up

Add-in Express™ Support Service
That's what is more important than anything else

Office 365 64bit version Add-in won't show up
 
Henry Man




Posts: 4
Joined: 2015-01-26
Hi, I have Office 365 64bit (16.0.10730.20264) installed and the Add-in won't show up inside excel. (It works perfect in 32bit)
When I try to turn on the addin manually inside excel it says "Not loaded. A runtime error occurred during the loading of the COM Add-in"

Add-in Express Registrator and Loader Logs

Add-in Express Loader Log File: 01/10/2019 15:29:25:910

Startup directory: ---------
Loader version: 9.2.4635.0
Operating System: Microsoft Windows 10 Professional (build 17134), 64-bit
Process Owner: Administrator
Command Line: "C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE"
Run 'As Administrator': No
Process Elevated: No
Integrity Level: Medium
UAC (User Account Control): On
------------------------------------------------------------------------
15:29:25:922 3556 1560 Start.
15:29:25:922 3556 1560 The minimum supported Office version is 12
15:29:25:923 3556 1560 The host's version is 16.0.10730.20264
15:29:25:923 3556 1560 Creating a new instance of the add-in loader.
15:29:25:923 3556 1560 Loading mscoree.dll
15:29:25:923 3556 1560 INFO: Assembly codebase - ---------------
15:29:25:923 3556 1560 INFO: Assembly version - 1.13.11.0.
15:29:25:923 3556 1560 Success.
15:29:25:924 3556 1560 Loading the configuration from the system registry.
15:29:25:924 3556 1560 Getting the latest CLR version.
15:29:25:925 3556 1560 The latest CLR version is 'v4.0.30319'.
15:29:25:925 3556 1560 The configuration has been loaded successfully.
15:29:25:925 3556 1560 Runtime version: v4.0.30319.
15:29:25:925 3556 1560 Assembly name: to.
15:29:25:925 3556 1560 Class name: -----------------
15:29:25:925 3556 1560 Registry key: CLSID\{338152BA-BEF5-4BFB-B4FC-F27FCA255F78}.
15:29:25:925 3556 1560 Attempting to create a new instance of the managed add-in class: CLR - v4.0.30319
15:29:25:925 3556 1560 Loading CLR: v4.0.30319.
15:29:25:925 3556 1560 Calling CLRCreateInstance method.
15:29:25:925 3556 1560 Success.
15:29:25:925 3556 1560 Calling GetRuntime method.
15:29:25:925 3556 1560 Success.
15:29:25:925 3556 1560 Checking if the hosting API of .NET Framework v4.0 beta is installed.
15:29:25:970 3556 1560 The hosting API is up to date.
15:29:25:970 3556 1560 Calling SetDefaultStartupFlags method.
15:29:25:970 3556 1560 Success.
15:29:25:970 3556 1560 Calling GetInterface method for the CorRuntimeHost interface.
15:29:25:970 3556 1560 Success.
15:29:25:970 3556 1560 Starting CLR...
15:29:25:970 3556 1560 Success.
15:29:25:970 3556 1560 Getting the CLR version.
15:29:25:970 3556 1560 The CLR v4.0.30319 has been initialized successfully.
15:29:25:970 3556 1560 Creating a new domain setup.
15:29:25:972 3556 1560 Success.
15:29:25:972 3556 1560 Getting the add-in directory.
15:29:25:972 3556 1560 Success. The directory is '-------------'
15:29:25:974 3556 1560 The configuration file is '--------------'
15:29:25:974 3556 1560 The 'shadow copy' is disabled.
15:29:25:974 3556 1560 Creating a new application domain.
15:29:25:987 3556 1560 Success.
15:29:25:987 3556 1560 Creating an instance of the managed class. Assembly identity: 'to'
15:29:26:032 3556 1560 Exception has been thrown by the target of an invocation. Error code: 0x80131604


Add-in Express Registrator Log File: 01/10/2019 15:29:16

Installation directory: C:\WINDOWS\Installer\
Registrator version: 9.2.4635.0
Operating System: Microsoft Windows 10 Professional (build 17134), 64-bit
Process Owner: Administrator
Command Line: "C:\WINDOWS\Installer\MSIEBCE.tmp" /install="-------------" /privileges=admin
Run 'As Administrator': Yes
Process Elevated: Yes
Integrity Level: High
UAC (User Account Control): On
--------------------------------------------------------------
15:29:16 0504 Starting the add-in registration process.
15:29:16 0504 Loading mscoree.dll
15:29:16 0504 Success.
15:29:16 0504 .NET Framework installation directory:
15:29:16 0504 The latest version of .NET Framework: 'v4.0.30319'
15:29:16 0504 Loading CLR: v4.0.30319.
15:29:16 0504 Calling CLRCreateInstance method.
15:29:16 0504 Success.
15:29:16 0504 Calling GetRuntime method.
15:29:16 0504 Success.
15:29:16 0504 Checking if the hosting API of .NET Framework v4.0 beta is installed.
15:29:16 0504 The hosting API is up to date.
15:29:16 0504 Calling GetInterface method for the CorRuntimeHost interface.
15:29:16 0504 Success.
15:29:16 0504 Starting CLR...
15:29:16 0504 Success.
15:29:16 0504 Getting the CLR version.
15:29:16 0504 The CLR v4.0.30319 has been initialized successfully.
15:29:16 0504 Creating a new domain setup.
15:29:16 0504 Success.
15:29:16 0504 The 'shadow copy' is disabled.
15:29:16 0504 Creating a new application domain.
15:29:16 0504 Success.
15:29:16 0504 Getting the base directory for the domain.
15:29:16 0504 Success. The directory is '-------'.
15:29:16 0504 Searching for the Add-in Express core library.
15:29:16 0504 Success. The 'AddinExpress.MSO.2005.dll' file is found.
15:29:16 0504 Creating an instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
15:29:16 0504 Assembly identity is 'AddinExpress.MSO.2005'.
15:29:16 0504 Success.
15:29:16 0504 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
15:29:16 0504 Success.
15:29:16 0504 Calling the managed registration procedure (DISPID = 1610743823).
15:29:17 1036 32 bits. The 'HKCU\Software\Microsoft\Office\Excel\AddIns\--------' registry key was created successfully for the '------' class: LoadBehavior=3
15:29:17 1036 32 bits. The 'HKCR\CLSID\{338152ba-bef5-4bfb-b4fc-f27fca255f78}\InprocServer32' registry key was created successfully for the '---------------' class: C:\Program Files (x86)\-----------\adxloader.dll
15:29:17 1036 64 bits. The 'HKCU\Software\Microsoft\Office\Excel\AddIns\--------' registry key was created successfully for the '--------' class: LoadBehavior=3
15:29:17 1036 64 bits. The 'HKCR\CLSID\{338152ba-bef5-4bfb-b4fc-f27fca255f78}\InprocServer32' registry key was created successfully for the '---------' class: C:\Program Files (x86)\_-----------
15:29:19 0504 Registration success.
15:29:19 0504 The add-in registration process is completed with HRESULT = 0.
Posted 10 Jan, 2019 16:39:52 Top
Andrei Smolin


Add-in Express team


Posts: 16673
Joined: 2006-05-11
Hello Henry,

Make sure that all assemblies used by your add-in are built for the Any CPU platform.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 11 Jan, 2019 03:15:48 Top