Outlook 2000 support

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Outlook 2000 support
 
Marcus Lambert




Posts: 45
 Joined: 2006-10-27
Hi

I am a newbie to ADX but looking through the examples of catching Item level events I see a nice warning about Outlook 2000 ?

Can some one outline the issues as I really would like to migrate my VB code using ADX and in that we catch just about every Item Event.

Thanks

Marcus
Posted 27 Oct, 2006 12:06:26 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Marcus.

For some reason Outlook 2000 hangs if the managed code connects to the Outlook item events. Now we don't have a solution for this issue. We will refer to this issue in the whatsnew.txt file if it is fixed.
Posted 28 Oct, 2006 10:33:59 Top
Marcus Lambert




Posts: 45
 Joined: 2006-10-27
Just to follow up is this a problem using your code or a problem with writing managed in general against Items in Outlook 2000.

Marcus
Posted 30 Oct, 2006 12:40:21 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Marcus.

The issue is in the managed code. Occasionally it is not possible to release Outlook interfaces even if they are valid in the current context.
Posted 30 Oct, 2006 17:25:32 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Is there any way to resolve this issue,

Outlook 2000 hangs even when the user isn't using the functionality of the Add-in developed.

The issue is in the managed code. Occasionally it is not possible to release Outlook interfaces even if they are valid in the current context.


I understand the issue eminates from the 'ExplorerFolderSwitch', 'ExplorerSelectionChange' and 'InspectorActivate' events but is there anyway
to release the Outlook interfaces.
Posted 08 Nov, 2006 10:37:29 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

Does Outlook 2000 hang when you run a clean ADX based add-in without any code?
Posted 09 Nov, 2006 06:10:43 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Hi Sergey,

Sorry for the delay in getting back to you.

Outlook 2000 hangs when I have a created a new add-in that only does a messagebox.show when you click on the commandbar buttons .. no other events occur within the add-in.

When i then un-install the add-in and do the same test outlook works fine.

I'm at a loss for the the reason why this occurs and any help in putting in me the right direction to fix this issue would be greatly appreciated.

Martin
Posted 20 Nov, 2006 12:41:11 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

Do you use the latest ADX version (v2.8)?
Do you use the ADX loader or ADX shim?
Posted 20 Nov, 2006 13:41:13 Top
Martin Rowan




Posts: 9
 Joined: 2006-03-03
Sergey,

We use ADX version 2.4.1757 and ADX shim.

Do you think if i update and use the ADX loader that this might not be an issue???
Posted 21 Nov, 2006 04:35:18 Top
Sergey Grischenko


Add-in Express team


Posts: 7233
 Joined: 2004-07-05
Hi Martin.

Yes, please update the ADX product.
You can use the ADX shim if you wish. But I would advise you to re-create it after you install the new ADX build.
Posted 21 Nov, 2006 08:48:20 Top