Exception on certain machines

Add-in Express™ Support Service
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Exception on certain machines
 
Todd Carlson




Posts: 29
 Joined: 2006-05-07
We have an add-in using both ADX and ADX OL Extensions. Of the 100s of people that have installed it, one site is having difficulty. The add-in installs and will function 50% of the time. The other 50% it generates strange exceptions (stack trace below). The client is running Outlook 2003 SP2, we have removed / disabled all other add-ins we could find. Any suggestions how we may track down the problem?

Thanks,
Todd

Exception:

Detailed technical information follows:
---
Date and Time: 10/26/2006 11:06:56 AM
Machine Name: D4964
IP Address: 172.22.8.143
Current User: XXX\paul

Application Domain: C:\TMW8E\
Assembly Codebase: file:///C:/TMW8E/AddinExpress.OL.2005.DLL
Assembly Full Name: AddinExpress.OL.2005, Version=1.3.900.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Assembly Version: 1.3.900.2005
Assembly Build Date: 6/19/2002 2:06:50 AM

Exception Source: AddinExpress.OL.2005
Exception Type: System.AccessViolationException
Exception Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Exception Target Site: DefWindowProc

---- Stack Trace ----
AddinExpress.OL.WindowsAPI.DefWindowProc(hWnd As IntPtr, msg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 00000 (0x0) JIT
AddinExpress.OL.CustomWindowHook.CallOldWindowProc(hwnd As IntPtr, uMsg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 0021 (0x15) IL
AddinExpress.OL.OLInspectorEventsHook.WndProc(hwnd As IntPtr, uMsg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 0355 (0x163) IL
AddinExpress.OL.WindowsAPI.CallWindowProc(lpPrevWndFunc As IntPtr, hwnd As IntPtr, msg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 00000 (0x0) JIT
AddinExpress.OL.CustomWindowHook.CallOldWindowProc(hwnd As IntPtr, uMsg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 0040 (0x28) IL
AddinExpress.OL.OLInspectorEventsHook.WndProc(hwnd As IntPtr, uMsg As Int32, wParam As IntPtr, lParam As IntPtr)
AddinExpress.OL.2005.DLL: N 0302 (0x12E) IL

Posted 26 Oct, 2006 15:43:22 Top
Eugene Starostin


Guest


Hello Tod,

Thank you for your information. Could you please give us more detailed information. As I see you use an inspector sub-pane, so we need all portions of your code that corresponds with your inspector sub-pane. The complete source code of your add-in module and embedded forms will be better. Thank you.
Posted 26 Oct, 2006 16:10:13 Top
Todd Carlson




Posts: 29
 Joined: 2006-05-07
Eugene,
Sent via email.

Todd
Posted 26 Oct, 2006 16:17:31 Top
Eugene Starostin


Guest


Thank you, Todd. We will contact you tomorrow.
Posted 26 Oct, 2006 16:58:58 Top
Fedor Shihantsov


Guest


Todd,

Could you please download the latest version of ADX Extensions for Outlook (1.5.902), rebuild and install the add-in with new version and let me know if this behaviour appears.
Posted 31 Oct, 2006 12:46:19 Top
Todd Carlson




Posts: 29
 Joined: 2006-05-07
Fedor,
The latest version appears to have corrected the problem.

Thank you,
Todd
Posted 31 Oct, 2006 13:17:12 Top