MSI and Firefox

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MSI and Firefox
Is MSI Installer not compatible with Firefox 
Michael Kaden


Guest


Hello

I have a click Twice Installer with MSI which runs perfect with Microsoft Internet Explorer through a link to our website..

When I try to install the setup program with Firefox I can only save the alera.exe file and when I want to run it from the download folder I get

alera.exe is not a valid Win 32 application.

What could be the cause and how to rectify it?


Thank you and kind regards

Michael
Posted 11 Sep, 2018 11:51:15 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hello Michael,

Michael Kaden writes:
When I try to install the setup program with Firefox I can only save the alera.exe file


This behavior is defined in Firefox settings.

Michael Kaden writes:
when I want to run it from the download folder I get


I would check the antivirus log.


Andrei Smolin
Add-in Express Team Leader
Posted 12 Sep, 2018 07:33:54 Top
Michael Kaden


Guest


Dear Andrei,

I checked the virus log an found only

2AC02BED-480E-4564-9122-78206DF1326C_pcrepairkit_setup.exe Objektname: UDS:Hoax.Win32.PCRepair.gen

POInstaller.exe Objektname: not-a-virus:Monitor.Win32.RK.og

but both have been removed by Kaspersky a month ago. Nothing else to be found I also checked the Kaspersky detailed event log, and nothing was logged during the time, when I tried to run alera.exe downloaded with firefox.

To reproduce the issue, I installed again from FireFox and it worked perfect. So the issue has sorted itself out.

Thank you & kind regards

Michael
Posted 12 Sep, 2018 10:35:37 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hello Michael,

Michael Kaden writes:
alera.exe is not a valid Win 32 application.


Does it work correctly if run on your machine?


Andrei Smolin
Add-in Express Team Leader
Posted 13 Sep, 2018 02:20:07 Top
Michael Kaden


Guest


Dear Andrei,

All the above refers to my machine. So far I do all the developing and testing on one machine with

Windows 7 professional

Microsoft Office professional 2010

EXCEL 14.0.7212.500 (32bit)

I use the "old" Versions deliberately as I assume that it will be upwards compatible with no problem. We test from time to time on machines with newer versions and have not experienced any problems.

But as said above the error does not happen anymore.

by the way I still use AddIn Express Version 8 as I wanted to wait for the upgrade till there are no more issue posts in the forum.

thanks & kind regards

Michael
Posted 17 Sep, 2018 05:17:43 Top
Andrei Smolin


Add-in Express team


Posts: 18829
 Joined: 2006-05-11
Hello Michael,

Thank you for letting me know.

Michael Kaden writes:
by the way I still use AddIn Express Version 8 as I wanted to wait for the upgrade till there are no more issue posts in the forum.


This is a valid approach.


Andrei Smolin
Add-in Express Team Leader
Posted 17 Sep, 2018 10:03:04 Top