Panel deactivated leads to outlook fonts enlarged

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Panel deactivated leads to outlook fonts enlarged
 
Yevhenii




Posts: 9
Joined: 2018-06-06
Hello.
I faced up with some strange behaviour. After adding Add-in Express panel to outlook and switching to Calendar view then back to Mail view, outlook fonts are enlarging before Add-in Express panel is loaded.

System: win 10 x64
Outlook: Version - 13, build - 15.0.4420.1017, x32

There is any solution to prevent that behaviour?

https://drive.google.com/open?id=1XqnBV6jkJCTXHJRdvinOTUItnrnVWQqx - normal fonts
https://drive.google.com/open?id=1lr0H6NrKX0WvW3wUQHfo-Dru7fy5sHOL - enlarged fonts
Posted 06 Jun, 2018 06:26:16 Top
Andrei Smolin


Add-in Express team


Posts: 15930
Joined: 2006-05-11
Hello Yevhenii,

There's no way to bypass this issue.

To hide what they actually do in the UI while you switch to a folder, they capture an image of the Outlook window before the switch, show the image on top of the Outlook window, perform their UI manipulations behind that image, and hide the image. The problem occurs because they don't know about Add-in Express panes: they capture the image of their window but when showing it, they resize it to cover the whole area including their window and your pane - this is when you see the issue. Alas, Add-in Express can't be part of this process as they don't provide any API or event.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 06 Jun, 2018 06:46:16 Top
Yevhenii




Posts: 9
Joined: 2018-06-06
Thanks for quick reply :)
Posted 06 Jun, 2018 07:01:16 Top
Andrei Smolin


Add-in Express team


Posts: 15930
Joined: 2006-05-11
You are welcome!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 06 Jun, 2018 07:03:03 Top