Martin Schetat
Guest
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Hello,
I have an Outlook add-in written in .NET 4.6 which runs correctly in test environments, but fails in production.
In production the addin is correctly installed, but Outlook can't open it.
Every time I reactivate the addin in the registry and start Outlook, the Add-in is moved to Inactive Application Add-ins, and the error is:
?Â?Ð?ìLoad Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in?Â?Ð?í.
I tried setting generateLogFile="true" and <logFileLocation> in adxloader.dll.manifest, but no log file was written.
Same error occurs when the anti-virus is disabled.
Is there some way to check when adxloader is called?
Could adxloader run without writing logs?
If Outlook fails calling adxloader, are errors logged somewhere?
Versions: add-in is compiled for .NET 4.6,
runs ok in Windows8 64bit+Outlook Pro Plus 2013, Windows10 64bits+Outlook Pro Plus 2016 32bits,
fails on Window 7 Entreprise 64 SP1+Office Pro Plus 2016.
Best regards,
Martin Schetat |
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Andrei Smolin
Add-in Express team
Posts: 18830
Joined: 2006-05-11
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Hello Martin,
I'd reinstall the add-in and check if there are any issues in adxregistrator.log. If there are no issues, check section Troubleshooting add-in loading, see the PDF file in the folder {Add-in Express}\Docs on your development PC.
Andrei Smolin
Add-in Express Team Leader |
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