Outlook Inbox unread count not tally

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Outlook Inbox unread count not tally
Ling Kiin

Posts: 11
Joined: 2017-02-28
We faced few strange issues in Citrix VDI environment:

1. Outlook unread emails (in bold font) won't mark as read even you right click to select "Mark As Read".

After I removed the codes of connecting to all calendars from AddinStartupComplete, it seems ok but now another issue appears.

The inbox unread count is not tally.
The unread email is in the inbox but the Inbox not showing unread count eg, Inbox (1)

Please refer to the screenshot.
Posted 28 Nov, 2017 01:49:47 Top
Andrei Smolin

Add-in Express team

Posts: 14300
Joined: 2006-05-11
Hello Ling,

I would like to reproduce the issue. Could you please send me some code showing how you connect to folders? You can send it to the support email address; find it in {Add-in Express installation folder}\readme.txt; please make sure your email contains a link to this topic.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Nov, 2017 03:00:06 Top