Out of Memory Exception

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Out of Memory Exception
 
Chris McA


Guest


Hi,

We're using ADX for an Outlook add-in, but one of our customers is reporting this error:

Exception Source: System.Drawing
Exception Type: System.OutOfMemoryException
Exception Message: Out of memory.
Exception Target Site: CheckErrorStatus

---- Stack Trace ----
System.Drawing.Graphics.CheckErrorStatus(status As Int32)
AddinExpress.OL.2005.DLL: N 0000 (0x0) IL
System.Drawing.Graphics.DrawImage(image As Image, destRect As Rectangle, srcRect As Rectangle, srcUnit As GraphicsUnit)
AddinExpress.OL.2005.DLL: N 0122 (0x7A) IL
AddinExpress.Extensions.ADXContainerControl.PaintTo(destDC As IntPtr, X As Int32, Y As Int32)
AddinExpress.OL.2005.DLL: N 0273 (0x111) IL
AddinExpress.Extensions.ADXContainerControl.OnPaint(e As PaintEventArgs)
AddinExpress.OL.2005.DLL: N 0042 (0x2A) IL
System.Windows.Forms.Control.PaintWithErrorHandling(e As PaintEventArgs, layer As Int16)
AddinExpress.OL.2005.DLL: N 0043 (0x2B) IL
System.Windows.Forms.Control.WmPaint(m As Message&)
AddinExpress.OL.2005.DLL: N 0441 (0x1B9) IL
System.Windows.Forms.Control.WndProc(m As Message&)
AddinExpress.OL.2005.DLL: N 0939 (0x3AB) IL
AddinExpress.Extensions.ADXContainerControl.WndProc(m As Message&)
AddinExpress.OL.2005.DLL: N 0885 (0x375) IL

We're on these versions:

Professional: AddinExpress.OL.2005, Version=8.6.4408.2005, Culture=neutral, PublicKeyToken=e69a7e0f3592d2b8
Outlook version: 16.0.0.8201

Is this a known issue? Is there further detail I can supply to assist in diagnosing this problem?
Posted 19 Sep, 2017 16:49:47 Top
Andrei Smolin


Add-in Express team


Posts: 18830
 Joined: 2006-05-11
Hello Chris,

Chris McA writes:
Is this a known issue?


Sort of. We introduced some changes after 8.6.4408 was released. Could you please check if the issue persists if you install build 8.7.4430?


Andrei Smolin
Add-in Express Team Leader
Posted 20 Sep, 2017 03:46:40 Top
Chris McA


Guest


Thanks Andrei - we will upgrade to test and let you know.
Posted 21 Sep, 2017 06:32:11 Top
Andrei Smolin


Add-in Express team


Posts: 18830
 Joined: 2006-05-11
Please let me know about your result.


Andrei Smolin
Add-in Express Team Leader
Posted 21 Sep, 2017 06:41:03 Top