Andreas Waning
Guest
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Hello, I program a Wordaddin with Addin Express for .NET latest version. I almost all case the Addin works fine. Starts within few mSec.
But in some case, maybe 1-2 %, the Addin start very slowly the Start process need 10-20 Secound. (I see only a wait cursor in Word)
Is there any suggestions, what I can do to find this problem ?
Is there any debugfiles etc. ?
Or what is the best way to find this problem ?
Thanks for any answers,
Andreas |
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Dmitry Kostochko
Add-in Express team
Posts: 2875
Joined: 2004-04-05
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Hi Andreas,
I think you can try to examine the adxloader.log file contents, probably the delay will be recorded there.
Or what is the best way to find this problem ?
I would suggest that you try to find a pattern in your/user actions that leads to the delay. Probably this happens when opening a large document from a network drive.
Please let me know if/when you find out something. |
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