Mark Borton
Guest
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An error dialog was received today when uninstalling a clickonce deployed, ADX add-in. The uninstall was instantiated by selecting the add-in related program from Windows programs/features and selecting "Uninstall". After some time, an error dialog was generated with a title of "Program Compatibility Assistant" and the following text:
The program might not have uninstalled correctly.
Add-in Express ClickOnce Launcher
Add-in Express
If this program didn't uninstall correctly, you can try uninstalling the program using compatibility settings.
<Button> Uninstall using using compatibility settings
<Button> This program uninstalled correctly
<Button> Close
Any ideas what may have caused this problem?
Here is some environment info:
Visual Studio 2015
ADX Version: 8.1.4350
Windows 10
Outlook 2010
Thanks! |
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Dmitry Kostochko
Add-in Express team
Posts: 2875
Joined: 2004-04-05
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Hi Mark,
We noticed this dialog even in Windows 7, sometimes it appears and sometimes everything works fine. Did you see the "The <PRODUCT_NAME> unregistration succeeded" dialog before "Program Compatibility Assistant" appeared? Was the uninstallation completed?
Also, please try to create a simple Windows Forms Application and deploy it by using ClickOnce (with the same settings as in your add-in deployment package such as .NET Framework, prerequisites, bootstrapper, etc.) on that machine. Do you get the same result in this case?
BTW, if you can send us a link to your installation package we can test it on our machines. |
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