Form regions don't load in specific case

Add-in Express™ Support Service
That's what is more important than anything else

Form regions don't load in specific case
 
Josh Norris


Guest


Using Outlook REGIONS 3.2.2421.2010

If you have an inspector region for a MailItem, then have *this* setting set in outlook:

File > Options > Mail > Other > "After moving or deleting an open item: open the next item"

If you then open an email, then delete it, the next mail item that opens (automatically) will have no form regions.
Posted 31 Aug, 2016 16:30:43 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hello Josh,

We are unable to reproduce the issue with that assembly version. What Outlook build are you using? Is ti 32bit or 64bit?


Andrei Smolin
Add-in Express Team Leader
Posted 02 Sep, 2016 04:10:45 Top
Josh Norris


Guest


Outlook 2013 - 32bit.

I wired up some breakpoints in my forms. When I first open an inspector window, the breakpoints fire. When I delete that email and the new one loads in that same window (without form regions), no new breakpoints fire.

I wanted to make sure it was clear that I am using REGIONS not the full add-in express.

Not sure if this will help. I believe I captured from where I open the first message:


System Info:
===========

AdditionalVersionIdentifier:
Registered message WM_ADX_DESTROY_EMBEDED_WINDOW=49769
Registered message WM_ADX_READING_PANE_HIDE_FROM_SBCLS=49770
Registered message WM_ADX_READING_PANE_SHOW=49772
Registered message WM_ADX_READING_PANE_HIDE=49773
Registered message WM_ADX_READING_PANE_MINIMIZE=49774
Registered message WM_ADXDELPROC=49775
Registered message WM_ADXSETOLDPROC=49776
Registered message WM_ADXSETNEWPROC=49777
Registered message WM_ADXGETCONTAINERFORM=49778
Registered message WM_ADXADDFORM=49779
Registered message WM_ADXDELETEFORM=49791
Registered message WM_ADXSETCONTAINER=49792
Registered message WM_ADXGETAPPWINDOWPOS=49793
Registered message WM_ADXGETREGIONPARAM=49794
Registered message WM_ADXGETREGIONSIZE=49795
Registered message WM_ADXSETREGIONPARAM=49796
Registered message WM_ADXUPDATEFORMPARAM=49797
Registered message WM_ADXSETMAINPOS=49798
Registered message WM_ADXCLOSEAPPWINDOW=49799
Registered message WM_ADXSETLATESTPROC=49800
Registered message WM_ADXEXIST=49801
Registered message WM_ADXEXISTLAYOUT=49802
Registered message WM_ADXEXISTSERVICEFORM=49803
Registered message WM_ADXWMIGETCONTROL=49833
Registered message WM_ADXWMIPOSCHANGE=49834
Registered message WM_ADXWMISETPOS=49835
Registered message WM_ADXCOMMAND=49836
Registered message WM_ADXMANAGERCOMMAND=49844
Registered message WM_ADXMOUSELEAVE=49845
Registered message WM_MSO_BROADCASTCHANGE=49471
Registered message WM_ADXSETACTIVATE=49847
Registered message WM_ADXGETTYPESUBCLASS=49848
Registered message WM_ADXCLOSEBUTTONCLICK=49947
Registered message WM_ADXHIDEALLREGIONFORMS=49948
Registered message WM_ADXGETPICTURE=49969
Registered message WM_ADXSUPPORTMINIMIZE=49974
Registered message WM_ADXCONTAINERSHOWFLOATING=49975
Registered message WM_ADXCONTAINERHIDEFLOATING=49980
Registered message WM_ADXSHOWFLOATING=49981
Registered message WM_ADXHIDEFLOATING=50012
Registered message WM_ADXSETFLOATINGPOS=50013
Registered message WM_ADXGETDRAGLAYOUTPARAMS=50014
Registered message WM_ADXSETDRAGFORM=50015
Registered message WM_ADXSETDRAGITEMS=50016
Registered message WM_ADXGETFORMDEFAULTSIZE=50017
Registered message WM_ADXDRAGOVERMINIMIZED=50018
Registered message WM_ADXREDESIGNSUPPORT=50019
Registered message WM_ADXUPDATECLIPREGION=50020
Registered message WM_ADXCTP_VISIBLECHANGED=50021
Registered message WM_ADXMAYBEWORDVIEWWASCHANGED=50022
Registered message WM_ADXSTARTTRANSACTION=50023
Registered message WM_ADXENDTRANSACTION=50024
Registered message WM_ADXSWAPCONTROLLER=50025
Registered message WM_ADXCONTAINERREFRESH=50026
Registered message WM_ADXGETCAPTION=50027
Registered message WM_ADXHOSTVISIBLE=50028
Outlook version: 15.0.0.4849
Registered message WM_ADX_TEST=50053
Registered message WM_ADXDELETEEMULATEWINDOW=50054
Registered message WM_ADX_WINDOW_ENGINE_HIDE=50055
Registered message WM_ADX_WORDEDITOR_HIDE=50056
Registered message WM_REMOVECONTROLLEDRESIZEWINDOW=50057
Registered message WM_NET_ShowChildWindowMessage=50058
Registered message WM_ADX_NeedRefreshFoldersMessage=50059
Registered message WM_ADX_CLOSE_SERVICE_FORM_FOR_NOT_WORD_INSPECTOR=50060
Registered message WM_ADX_CLOSE_SUPERGRID_SERVICE_FORM=50061
Registered message WM_ADX_CLOSE_READINGPANE_SERVICE_FORM=50062
Registered message WM_INFORMTOSHOWDOCKLAYOUT=50063
Registered message WM_ADX_ADDSEARCHENGINE=50064
Registered message WM_ADX_NAVIGATION_PANE_SHOW=50065
Registered message WM_ADX_NAVIGATION_PANE_HIDE=50066
Registered message WM_ADX_NAVIGATION_PANE_MINIMIZE=50067
Registered message WM_ADX_FOLDER_LIST_SHOW=50068
Registered message WM_ADX_FOLDER_LIST_HIDE=50069
Registered message WM_ADX_TODO_BAR_SHOW=50070
Registered message WM_ADX_TODO_BAR_HIDE=50071
Registered message WM_ADX_TODO_BAR_MINIMIZE=50072
Registered message WM_NET_MoveReadingPaneWindowMessage=50073
Registered message WM_ADX_GET_ACTUAL_INSPECTORS_COUNT=50074
Registered message WM_ADX_UPDATE_LATEST_KNOWN_INSPECTORS_COUNT=50075
Registered message WM_ADX_FIND_OUTSIDE_INSPECTOR=50076
Registered message WM_ADX_WORDINSPPREVIEW_ON=50077
Registered message WM_ADX_WORDINSPPREVIEW_OFF=50078
Registered message WM_ADX_OUTLOOK_BAR_SHOW=50079
Registered message WM_ADX_OUTLOOK_BAR_HIDE=50080
Registered message WM_ADX_BACKSTAGE_SHOW=50081
SocialConnectorAddin state = Active
Exceptions:
===========

Log:
===========

9/2/2016 9:12:39 AM 1
9/2/2016 9:12:39 AM 1 {-Event Event IExplorerEvents_10.Activate
9/2/2016 9:12:39 AM 1 --DoExplorerActivate
9/2/2016 9:12:39 AM 1 --OlExplorerEvents_BaseLogic.DoExplorerActivate
9/2/2016 9:12:39 AM 1 {+Event Event IExplorerEvents_10.Activate
9/2/2016 9:12:39 AM 1
9/2/2016 9:12:37 AM 1
9/2/2016 9:12:37 AM 1 {-Event IInspectorEvents_10.Deactivate
9/2/2016 9:12:37 AM 1 {+Event IInspectorEvents_10.Deactivate
9/2/2016 9:12:37 AM 1
9/2/2016 9:12:36 AM 1
9/2/2016 9:12:36 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:36 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:36 AM 1 --InitFolderProperties
9/2/2016 9:12:36 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:36 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:36 AM 1
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:35 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:35 AM 1 --InitFolderProperties
9/2/2016 9:12:35 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:35 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1 {-Event IInspectorsEvents.NewInspector
9/2/2016 9:12:35 AM 1 ----Skip AdxOlShow Form is not null = False
9/2/2016 9:12:35 AM 1 ----WithoutFormCreating = True
9/2/2016 9:12:35 AM 1 ----FindInspectorForm
9/2/2016 9:12:35 AM 1 ----Not IsWordMail
9/2/2016 9:12:35 AM 1 ----SetInspectorAppWindowProperty
9/2/2016 9:12:35 AM 1 --DoInspectorFormShow
9/2/2016 9:12:35 AM 1 ----Skip AdxOlShow Form is not null = False
9/2/2016 9:12:35 AM 1 ----WithoutFormCreating = True
9/2/2016 9:12:35 AM 1 ----FindInspectorForm
9/2/2016 9:12:35 AM 1 ----Not IsWordMail
9/2/2016 9:12:35 AM 1 ----SetInspectorAppWindowProperty
9/2/2016 9:12:35 AM 1 --DoInspectorFormShow
9/2/2016 9:12:35 AM 1 --DoInspectorActivate
9/2/2016 9:12:35 AM 1 --Before getiing parentFolderEntryID
9/2/2016 9:12:35 AM 1 --Before getiing parentFullFolderName
9/2/2016 9:12:35 AM 1 ----mailInspectorType = Standard, B64F74
9/2/2016 9:12:35 AM 1 --InitMailInspectorType
9/2/2016 9:12:35 AM 1 --itemObj.Parent.Class = 2
9/2/2016 9:12:35 AM 1 --this.itemObj != null
9/2/2016 9:12:35 AM 1 --GetInspectorCurrentItem
9/2/2016 9:12:35 AM 1 --ADXOlInspectorArguments: InspectorActivate, ItemObjIsNull=True, Handle = B64F74
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.DoInspectorActivate
9/2/2016 9:12:35 AM 1 --RegionState UnLock: ADXNewInspector
9/2/2016 9:12:35 AM 1 --{-raise ADXNewInspector
9/2/2016 9:12:35 AM 1 ----RegionState Lock: ADXNewInspector
9/2/2016 9:12:35 AM 1 --{+raise ADXNewInspector
9/2/2016 9:12:35 AM 1 --DoInspectorNew
9/2/2016 9:12:35 AM 1 --Before getiing parentFolderEntryID
9/2/2016 9:12:35 AM 1 --Before getiing parentFullFolderName
9/2/2016 9:12:35 AM 1 ----mailInspectorType = Standard, B64F74
9/2/2016 9:12:35 AM 1 --InitMailInspectorType
9/2/2016 9:12:35 AM 1 --itemObj.Parent.Class = 2
9/2/2016 9:12:35 AM 1 --this.itemObj != null
9/2/2016 9:12:35 AM 1 --GetInspectorCurrentItem
9/2/2016 9:12:35 AM 1 --ADXOlInspectorArguments: NewInspector, ItemObjIsNull=True, Handle = B64F74
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.ConnectTo
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_10_SinkHelper
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic
9/2/2016 9:12:35 AM 1 --GetInspectorCurrentItem
9/2/2016 9:12:35 AM 1 --OlInspectorsEvents_SinkHelper.RegisterInspector
9/2/2016 9:12:35 AM 1 --OlInspectorsEvents_ShinkHelper.DoNewInspector
9/2/2016 9:12:35 AM 1 {+Event IInspectorsEvents.NewInspector
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1 {-Event IInspectorEvents_10.Close
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.DeleteEmulateWindow
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.Dispose
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.RemoveConnection
9/2/2016 9:12:35 AM 1 --InspectorList.Count = 1
9/2/2016 9:12:35 AM 1 --DoInspectorClose
9/2/2016 9:12:35 AM 1 --ADXOlInspectorArguments: InspectorClose, ItemObjIsNull=True, Handle = B64F74
9/2/2016 9:12:35 AM 1 --OlInspectorEvents_BaseLogic.DoInspectorClose
9/2/2016 9:12:35 AM 1 {+Event IInspectorEvents_10.Close
9/2/2016 9:12:35 AM 1
9/2/2016 9:12:35 AM 1 --Release inspectorObj
9/2/2016 9:12:35 AM 1 --Release folderObj
9/2/2016 9:12:35 AM 1 --Release folderItemsObj
9/2/2016 9:12:35 AM 1 DisposeOutlookObjects
9/2/2016 9:12:35 AM 1 --RegionState UnLock: ADXAfterFormHide
9/2/2016 9:12:35 AM 1 --{-raise ADXAfterFormHide
9/2/2016 9:12:35 AM 1 ----RegionState Lock: ADXAfterFormHide
9/2/2016 9:12:35 AM 1 --{+raise ADXAfterFormHide
9/2/2016 9:12:35 AM 1 ------
9/2/2016 9:12:35 AM 1 ------{-Event SendFormContainer: WM_ADXGETCONTAINERFORM
9/2/2016 9:12:35 AM 1 ------{+Event SendFormContainer: WM_ADXGETCONTAINERFORM
9/2/2016 9:12:35 AM 1 ------
9/2/2016 9:12:35 AM 1 ------
9/2/2016 9:12:35 AM 1 ------{-Event SendFormContainer: WM_ADXDELETEFORM
9/2/2016 9:12:35 AM 1 ------{+Event SendFormContainer: WM_ADXDELETEFORM
9/2/2016 9:12:35 AM 1 ------
9/2/2016 9:12:35 AM 1 ----ADXForm.AdxReject: Handle = 890724 Text = Suggested Projects
9/2/2016 9:12:35 AM 1 --ADXForm[Suggested Projects][890724].Hide
9/2/2016 9:12:35 AM 1 --Unknown
9/2/2016 9:12:35 AM 1 ADXOlForm[Suggested Projects].Hide
9/2/2016 9:12:35 AM 1 ADXOlForm.Dispose(True)
9/2/2016 9:12:34 AM 1 --Release inspectorObj
9/2/2016 9:12:34 AM 1 --Release folderObj
9/2/2016 9:12:34 AM 1 --Release folderItemsObj
9/2/2016 9:12:34 AM 1 DisposeOutlookObjects
9/2/2016 9:12:34 AM 1 --RegionState UnLock: ADXAfterFormHide
9/2/2016 9:12:34 AM 1 --{-raise ADXAfterFormHide
9/2/2016 9:12:34 AM 1 ----RegionState Lock: ADXAfterFormHide
9/2/2016 9:12:34 AM 1 --{+raise ADXAfterFormHide
9/2/2016 9:12:34 AM 1 ------
9/2/2016 9:12:34 AM 1 ------{-Event SendFormContainer: WM_ADXGETCONTAINERFORM
9/2/2016 9:12:34 AM 1 ------{+Event SendFormContainer: WM_ADXGETCONTAINERFORM
9/2/2016 9:12:34 AM 1 ------
9/2/2016 9:12:34 AM 1 ------
9/2/2016 9:12:34 AM 1 ------{-Event SendFormContainer: WM_ADXDELETEFORM
9/2/2016 9:12:34 AM 1 ------{+Event SendFormContainer: WM_ADXDELETEFORM
9/2/2016 9:12:34 AM 1 ------
9/2/2016 9:12:34 AM 1 ----ADXForm.AdxReject: Handle = 1E553C8 Text = ReadEmailForm
9/2/2016 9:12:34 AM 1 --ADXForm[ReadEmailForm][1E553C8].Hide
9/2/2016 9:12:34 AM 1 --Unknown
9/2/2016 9:12:34 AM 1 ADXOlForm[ReadEmailForm].Hide
9/2/2016 9:12:34 AM 1 ADXOlForm.Dispose(True)
9/2/2016 9:12:32 AM 1
9/2/2016 9:12:32 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:32 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:32 AM 1 --InitFolderProperties
9/2/2016 9:12:32 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:32 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:32 AM 1
9/2/2016 9:12:32 AM 1
9/2/2016 9:12:32 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:32 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:32 AM 1 --InitFolderProperties
9/2/2016 9:12:32 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:32 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:32 AM 1
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:31 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:31 AM 1 --InitFolderProperties
9/2/2016 9:12:31 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:31 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:31 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:31 AM 1 --InitFolderProperties
9/2/2016 9:12:31 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:31 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:31 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:31 AM 1 --InitFolderProperties
9/2/2016 9:12:31 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:31 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:31 AM 1
9/2/2016 9:12:30 AM 1 ----
9/2/2016 9:12:30 AM 1 ----{-Event DoInspectorWindowShow
9/2/2016 9:12:30 AM 1 --------{-raise ADXAfterFormShow
9/2/2016 9:12:30 AM 1 ----------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------{+raise ADXAfterFormShow
9/2/2016 9:12:30 AM 1 --------CheckWordMailInspectorUnderExplorer
9/2/2016 9:12:30 AM 1 --------
9/2/2016 9:12:30 AM 1 --------{-Event ADXForm[ReadEmailForm][1E553C8].Show
9/2/2016 9:12:30 AM 1 ----------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 ----------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------OnActivated
9/2/2016 9:12:30 AM 1 --------------ADXOlHook.UpdateCTP
9/2/2016 9:12:30 AM 1 ------------ADXOlFormsManager.UpdateCTP
9/2/2016 9:12:30 AM 1 ----------ADXOlForm.UpdateCTPParam
9/2/2016 9:12:30 AM 1 ----------RegionState UnLock: OnLoad
9/2/2016 9:12:30 AM 1 ----------{-raise OnLoad
9/2/2016 9:12:30 AM 1 ------------RegionState Lock: OnLoad
9/2/2016 9:12:30 AM 1 ----------{+raise OnLoad
9/2/2016 9:12:30 AM 1 ------------SetNewWindowProc
9/2/2016 9:12:30 AM 1 ------------
9/2/2016 9:12:30 AM 1 ------------{-Event SendFormContainer: WM_ADXADDFORM
9/2/2016 9:12:30 AM 1 ------------{+Event SendFormContainer: WM_ADXADDFORM
9/2/2016 9:12:30 AM 1 ------------
9/2/2016 9:12:30 AM 1 ------------SetCurrentProcToOldWindowProc
9/2/2016 9:12:30 AM 1 ----------ADXForm.AdxInject: Handle = 1E553C8 Text = ReadEmailForm
9/2/2016 9:12:30 AM 1 --------{+Event ADXForm[ReadEmailForm][1E553C8].Show
9/2/2016 9:12:30 AM 1 --------
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 --------{-raise ADXBeforeFormShow
9/2/2016 9:12:30 AM 1 --------{+raise ADXBeforeFormShow
9/2/2016 9:12:30 AM 1 --------ADXOlForm.AdxOlShow
9/2/2016 9:12:30 AM 1 ----------OutlookUtils.GetFolderItems
9/2/2016 9:12:30 AM 1 ----------NewRefObj InspectorArgs.ParentFolderObj
9/2/2016 9:12:30 AM 1 ----------NewRefObj InspectorArgs.InspectorObj
9/2/2016 9:12:30 AM 1 ----------DisposeOutlookObjects
9/2/2016 9:12:30 AM 1 --------InitializeForm
9/2/2016 9:12:30 AM 1 ----------CreateAdxObjectInstances
9/2/2016 9:12:30 AM 1 --------Initialize
9/2/2016 9:12:30 AM 1 --------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 --------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 ----------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------ADXForm
9/2/2016 9:12:30 AM 1 --------GetForm
9/2/2016 9:12:30 AM 1 --------RegionState UnLock: ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------{-raise ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 ----------RegionState Lock: ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------{+raise ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------FindInspectorForm
9/2/2016 9:12:30 AM 1 --------Not IsWordMail
9/2/2016 9:12:30 AM 1 --------SetInspectorAppWindowProperty
9/2/2016 9:12:30 AM 1 ------DoInspectorFormShow
9/2/2016 9:12:30 AM 1 --------{-raise ADXAfterFormShow
9/2/2016 9:12:30 AM 1 --------{+raise ADXAfterFormShow
9/2/2016 9:12:30 AM 1 --------CheckWordMailInspectorUnderExplorer
9/2/2016 9:12:30 AM 1 --------
9/2/2016 9:12:30 AM 1 --------{-Event ADXForm[Suggested Projects][890724].Show
9/2/2016 9:12:30 AM 1 ----------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 ----------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------OnActivated
9/2/2016 9:12:30 AM 1 --------------ADXOlHook.UpdateCTP
9/2/2016 9:12:30 AM 1 ------------ADXOlFormsManager.UpdateCTP
9/2/2016 9:12:30 AM 1 ----------ADXOlForm.UpdateCTPParam
9/2/2016 9:12:30 AM 1 ----------RegionState UnLock: OnLoad
9/2/2016 9:12:30 AM 1 ----------{-raise OnLoad
9/2/2016 9:12:30 AM 1 ------------RegionState Lock: OnLoad
9/2/2016 9:12:30 AM 1 ----------{+raise OnLoad
9/2/2016 9:12:30 AM 1 ------------SetNewWindowProc
9/2/2016 9:12:30 AM 1 ------------
9/2/2016 9:12:30 AM 1 ------------{-Event SendFormContainer: WM_ADXADDFORM
9/2/2016 9:12:30 AM 1 ------------{+Event SendFormContainer: WM_ADXADDFORM
9/2/2016 9:12:30 AM 1 ------------
9/2/2016 9:12:30 AM 1 ------------SetCurrentProcToOldWindowProc
9/2/2016 9:12:30 AM 1 ----------ADXForm.AdxInject: Handle = 890724 Text = Suggested Projects
9/2/2016 9:12:30 AM 1 --------{+Event ADXForm[Suggested Projects][890724].Show
9/2/2016 9:12:30 AM 1 --------
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 --------{-raise ADXBeforeFormShow
9/2/2016 9:12:30 AM 1 --------{+raise ADXBeforeFormShow
9/2/2016 9:12:30 AM 1 --------ADXOlForm.AdxOlShow
9/2/2016 9:12:30 AM 1 ----------OutlookUtils.GetFolderItems
9/2/2016 9:12:30 AM 1 ----------NewRefObj InspectorArgs.ParentFolderObj
9/2/2016 9:12:30 AM 1 ----------NewRefObj InspectorArgs.InspectorObj
9/2/2016 9:12:30 AM 1 ----------DisposeOutlookObjects
9/2/2016 9:12:30 AM 1 --------InitializeForm
9/2/2016 9:12:30 AM 1 ----------CreateAdxObjectInstances
9/2/2016 9:12:30 AM 1 --------Initialize
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 --------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 --------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------*!* It is not WebViewPane
9/2/2016 9:12:30 AM 1 ----------SetHTMLDocumentTitle
9/2/2016 9:12:30 AM 1 ----------SetBoundsCore
9/2/2016 9:12:30 AM 1 --------ADXForm
9/2/2016 9:12:30 AM 1 --------GetForm
9/2/2016 9:12:30 AM 1 --------RegionState UnLock: ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------{-raise ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 ----------RegionState Lock: ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------{+raise ADXBeforeFormInstanceCreate
9/2/2016 9:12:30 AM 1 --------FindInspectorForm
9/2/2016 9:12:30 AM 1 --------Not IsWordMail
9/2/2016 9:12:30 AM 1 --------SetInspectorAppWindowProperty
9/2/2016 9:12:30 AM 1 ------DoInspectorFormShow
9/2/2016 9:12:30 AM 1 ----{+Event DoInspectorWindowShow
9/2/2016 9:12:30 AM 1 ----
9/2/2016 9:12:30 AM 1 ----Before getiing parentFolderEntryID
9/2/2016 9:12:30 AM 1 ----Before getiing parentFullFolderName
9/2/2016 9:12:30 AM 1 ------mailInspectorType = Standard, B64F74
9/2/2016 9:12:30 AM 1 ----InitMailInspectorType
9/2/2016 9:12:30 AM 1 ----itemObj.Parent.Class = 2
9/2/2016 9:12:30 AM 1 ----this.itemObj != null
9/2/2016 9:12:30 AM 1 ----GetInspectorCurrentItem
9/2/2016 9:12:30 AM 1 ----ADXOlInspectorArguments: NewInspector, ItemObjIsNull=True, Handle = B64F74
9/2/2016 9:12:30 AM 1 --Event OnCommonInspectorWindowShow 12
9/2/2016 9:12:30 AM 1 Event OnCommonReceiverWindowShow: B64F74
9/2/2016 9:12:30 AM 1
9/2/2016 9:12:30 AM 1 {-Event IInspectorEvents_10.Activate
9/2/2016 9:12:30 AM 1 --OlInspectorEvents_BaseLogic.DoInspectorActivate
9/2/2016 9:12:30 AM 1 {+Event IInspectorEvents_10.Activate
9/2/2016 9:12:30 AM 1
9/2/2016 9:12:30 AM 1
9/2/2016 9:12:30 AM 1 {-Event IExplorerEvents_10.Deactivate
9/2/2016 9:12:30 AM 1 {+Event IExplorerEvents_10.Deactivate
9/2/2016 9:12:30 AM 1
9/2/2016 9:12:29 AM 1
9/2/2016 9:12:29 AM 1 {-Event IInspectorsEvents.NewInspector
9/2/2016 9:12:29 AM 1 --OlInspectorEvents_BaseLogic.DoInspectorActivate
9/2/2016 9:12:29 AM 1 --RegionState UnLock: ADXNewInspector
9/2/2016 9:12:29 AM 1 --{-raise ADXNewInspector
9/2/2016 9:12:29 AM 1 ----RegionState Lock: ADXNewInspector
9/2/2016 9:12:29 AM 1 --{+raise ADXNewInspector
9/2/2016 9:12:29 AM 1 --DoInspectorNew
9/2/2016 9:12:29 AM 1 --Before getiing parentFolderEntryID
9/2/2016 9:12:29 AM 1 --Before getiing parentFullFolderName
9/2/2016 9:12:29 AM 1 ----mailInspectorType = Standard, B64F74
9/2/2016 9:12:29 AM 1 --InitMailInspectorType
9/2/2016 9:12:29 AM 1 --itemObj.Parent.Class = 2
9/2/2016 9:12:29 AM 1 --this.itemObj != null
9/2/2016 9:12:29 AM 1 --GetInspectorCurrentItem
9/2/2016 9:12:29 AM 1 --ADXOlInspectorArguments: NewInspector, ItemObjIsNull=True, Handle = B64F74
9/2/2016 9:12:29 AM 1 --OlInspectorEvents_BaseLogic.ConnectTo
9/2/2016 9:12:29 AM 1 --OlInspectorEvents_10_SinkHelper
9/2/2016 9:12:29 AM 1 --OlInspectorEvents_BaseLogic
9/2/2016 9:12:29 AM 1 --GetInspectorCurrentItem
9/2/2016 9:12:29 AM 1 --OlInspectorsEvents_SinkHelper.RegisterInspector
9/2/2016 9:12:29 AM 1 --OlInspectorsEvents_ShinkHelper.DoNewInspector
9/2/2016 9:12:29 AM 1 {+Event IInspectorsEvents.NewInspector
9/2/2016 9:12:29 AM 1
9/2/2016 9:12:29 AM 1
9/2/2016 9:12:29 AM 1 {-Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:29 AM 1 --DoExplorerSelectionChange
9/2/2016 9:12:29 AM 1 --InitFolderProperties
9/2/2016 9:12:29 AM 1 --ADXOlExplorerArguments 1 FolderEvent
9/2/2016 9:12:29 AM 1 {+Event IExplorerEvents_10.SelectionChange
9/2/2016 9:12:29 AM 1
9/2/2016 9:12:27 AM 1
Posted 02 Sep, 2016 09:37:07 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hello Josh,

I would like to access your PC remotely tomorrow. Is this possible? If yes, I suggest using TeamViewer; in this case you'll need to send me your session ID and password. I assume you live in the USA. If so, you can find us online in the morning; it will be 5-6 PM our time.


Andrei Smolin
Add-in Express Team Leader
Posted 05 Sep, 2016 08:55:49 Top
Josh Norris


Guest


Sorry, this was a U.S. Holiday; we had Saturday, Sunday and Monday off of work.

We don't pay for TeamViewer, but I can do a skype/lync meeting. I won't have audio, though, because I work remotely and connect to my PC via RDC.


I'm happy to schedule something. I'm Pacific Time, USA, and I'll need your email address.
Posted 06 Sep, 2016 18:09:33 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hello Josh,

No problem.

We pay for TeamViewer; they explained to me they are okay if at least one side of a remote session/meeting pays. Skype will do, too.

We are 10 hours ahead of you. We will be able to access your PC on Tuesday only. To save some time, I suggest that you capture a video demonstrating the issue; you can use Jing; it's free.

You can find the support email address in {Add-in Express installation folder}\readme.txt. Please make sure your email contains a link to this topic.


Andrei Smolin
Add-in Express Team Leader
Posted 07 Sep, 2016 04:05:33 Top
Josh Norris


Guest


I'll send a video capture.

I just reverted back to the 2.3 version, using *identical* code on my end. The 2.3 version works, the 3.x version does not.

I'll send a video capture as you suggest.
Posted 07 Sep, 2016 09:55:12 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hello Josh,

Thank you for sending us the video. In a minute I'll send you an email with a download link for the assembly which is supposed to fix the issue (we still can't reproduce it on our side).


Andrei Smolin
Add-in Express Team Leader
Posted 08 Sep, 2016 07:15:25 Top
Josh Norris


Guest


This test assembly you gave me did not fix the problem. Same result. The only thing that has fixed it so far is reverting to the 2.3 version.
Posted 08 Sep, 2016 10:03:52 Top
Andrei Smolin


Add-in Express team


Posts: 18830
Joined: 2006-05-11
Hello Josh,

Could you please check if the issue occurs on a new empty add-in showing an empty Inspector form? Is the issue reproducible in this case? Make sure that you use the assembly we sent you.


Andrei Smolin
Add-in Express Team Leader
Posted 14 Sep, 2016 05:47:53 Top