No RTD service when project is deployed.

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No RTD service when project is deployed.
No RTD service on deployed machine after running deployment setup 
Keith Grafton




Posts: 2
 Joined: 2006-07-13
I’ve created a new setup project ( C++ shim is not included ) as per the instructions. Built my deployment which include the .msi, and copied this to another machine. Ran the Setup on this other machine successfully. However when I run my Excel spread sheet that uses my RTD server the calls to RTD( ) return #N/A. Via the tools Add-Ins (automation) Excel menu I can see the additional Addin interfaces that I have in the project, so the Addin has installed OK.

When I exit my spread sheet I also get the error box say that

“Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.”

Is there something else I have to do to register the RTD service ? Or do I need to create a setup project that include the shim?
Posted 19 Sep, 2006 05:22:32 Top
Sergey Grischenko


Add-in Express team


Posts: 7235
 Joined: 2004-07-05
Hi Keith.

Can you send me the whole project? I will check it.
Posted 19 Sep, 2006 08:04:22 Top