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Sven Buth
Guest
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Hi,
on a customer machine with Windows 7 Professional SP1 we are unable to get our add in starting. The adxloader.log reports the following error:
Add-in Express Loader Log File: 09/28/2015 18:15:49:313
Startup directory: C:\Program Files (x86)\STP AG\LEXolution.DMS Outlook DESK\AddInFiles\
Loader version: 7.5.4072.0
Operating System: Microsoft Windows 7 Professional Service Pack 1 (build 7601), 64-bit
Process Owner: Administrator
Command Line: "C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE"
Run 'As Administrator': No
Process Elevated: No
Integrity Level: Medium
UAC (User Account Control): On
------------------------------------------------------------------------
18:15:49:313 3376 3932 Start.
18:15:49:313 3376 3932 Reading the registry key 'HKEY_CLASSES_ROOT\CLSID\{2EB524F2-1BE9-4327-9274-2802D11F9AFA}'
18:15:49:313 3376 3932 Success. The registry key 'HKEY_CLASSES_ROOT\CLSID\{2EB524F2-1BE9-4327-9274-2802D11F9AFA}' is closed.
18:15:49:313 3376 3932 Converting the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID from string.
18:15:49:313 3376 3932 Success.
18:15:49:313 3376 3932 Attempting to get the class object by the '{4BA250A6-8BCA-46A6-982A-F340081187C3}' CLSID.
18:15:49:313 3376 3932 Success.
18:15:49:313 3376 3932 Creating a new instance of the add-in loader.
18:15:49:313 3376 3932 Loading mscoree.dll
18:15:49:313 3376 3932 Success.
18:15:49:313 3376 3932 Loading the configuration from the system registry.
18:15:49:313 3376 3932 Getting the latest CLR version.
18:15:49:329 3376 3932 The latest CLR version is 'v4.0.30319'.
18:15:49:329 3376 3932 The configuration has been loaded successfully.
18:15:49:329 3376 3932 Runtime version: v4.0.30319.
18:15:49:329 3376 3932 Assembly name: STP.AddIn.Outlook.
18:15:49:329 3376 3932 Class name: STP.AddIn.Outlook.AddinModule.
18:15:49:329 3376 3932 Registry key: CLSID\{2EB524F2-1BE9-4327-9274-2802D11F9AFA}.
18:15:49:329 3376 3932 Attempting to create a new instance of the managed add-in class: CLR - v4.0.30319
18:15:49:329 3376 3932 Loading CLR: v4.0.30319.
18:15:49:329 3376 3932 Calling CLRCreateInstance method.
18:15:49:329 3376 3932 Success.
18:15:49:329 3376 3932 Calling GetRuntime method.
18:15:49:329 3376 3932 Success.
18:15:49:329 3376 3932 Checking if the hosting API of .NET Framework v4.0 beta is installed.
18:15:49:344 3376 3932 The hosting API is up to date.
18:15:49:344 3376 3932 Calling GetInterface method for the CorRuntimeHost interface.
18:15:49:360 3376 3932 Error code: 0x80131022
We already uninstalled all .Net Frameworks and reinstalled .Net 4.0 and 4.5, but the error still persists.
Any idea what is going wrong here?
Best regards
Sven Buth |
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Andrei Smolin
Add-in Express team
Posts: 18828
Joined: 2006-05-11
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Hello Sven,
I would also try to enable .NET 3.5 on that PC.
Andrei Smolin
Add-in Express Team Leader |
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