Unregister and register doesn't work

Add-in Express™ Support Service
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Unregister and register doesn't work
Unregister and register by command shell doesn't work 
Nachtigall Guido


Guest


Hi,


our software normally is installed for user.
But our customer wants to install it for ALL users.
So I tried to uninstall and install. But for an unknown reason
it runs in a never ending process.

Kind regards,
Guido

See below the log File:

Add-in Express Registrator Log File: 10/15/2014 18:23:32

Installation directory: D:\Program Files (x86)\SAP BusinessObjects\SAP Disclosure Management XBRL Mapper\
Registrator version: 7.4.4067.0
Operating System: Microsoft Windows Server 2008 R2 Enterprise Edition Service Pack 1 (build 7601), 64-bit
Process Owner: Administrator
Command Line: adxregistrator.exe /uninstall="SAP.XBRL.AddIn.dll" /privileges=user
Run 'As Administrator': Yes
Process Elevated: Yes
Integrity Level: High
UAC (User Account Control): Off
--------------------------------------------------------------
18:23:32 0232 Starting the add-in unregistration process.
18:23:32 0232 Loading mscoree.dll
18:23:32 0232 Success.
18:23:32 0232 .NET Framework installation directory:
18:23:32 0232 The latest version of .NET Framework: 'v4.0.30319'
18:23:32 0232 Loading CLR: v4.0.30319.
18:23:32 0232 Calling CLRCreateInstance method.
18:23:32 0232 Success.
18:23:32 0232 Calling GetRuntime method.
18:23:32 0232 Success.
18:23:32 0232 Checking if the hosting API of .NET Framework v4.0 beta is installed.
18:23:32 0232 The hosting API is up to date.
18:23:32 0232 Calling GetInterface method for the CorRuntimeHost interface.
18:23:32 0232 Success.
18:23:32 0232 Starting CLR...
18:23:32 0232 Success.
18:23:32 0232 Getting the CLR version.
18:23:32 0232 The CLR v4.0.30319 has been initialized successfully.
18:23:32 0232 Creating a new domain setup.
18:23:32 0232 Success.
18:23:32 0232 Getting the add-in directory.
18:23:32 0232 Success. The directory is 'D:\Program Files (x86)\SAP BusinessObjects\SAP Disclosure Management XBRL Mapper\'
18:23:32 0232 The 'shadow copy' is disabled.
18:23:32 0232 Creating a new application domain.
18:23:32 0232 Success.
18:23:32 0232 Getting the base directory for the domain.
18:23:32 0232 Success. The directory is 'D:\Program Files (x86)\SAP BusinessObjects\SAP Disclosure Management XBRL Mapper\'.
18:23:32 0232 Searching for the Add-in Express core library.
18:23:32 0232 Success. The 'AddinExpress.MSO.2005.dll' file is found.
18:23:32 0232 Creating an instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
18:23:32 0232 Assembly identity is 'AddinExpress.MSO.2005'.
18:23:32 0232 Success.
18:23:32 0232 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
18:23:32 0232 Success.
18:23:32 0232 Calling the managed unregistration procedure.
18:23:32 0688 Connecting to the application domain of the Add-in Express loader.
18:23:32 0688 Success.
18:23:32 0688 Loading the 'sap.xbrl.addin.dll' assembly.
18:23:32 0688 Success.
Posted 21 Oct, 2014 09:21:38 Top
Dmitry Kostochko


Add-in Express team


Posts: 2875
Joined: 2004-04-05
Hi Guido,

As far as I understand you have a per-user add-in and a per-user installation package, right? Do you need to turn your existing setup project into a per-machine or create a new per-machine setup project? Please let me know.
Posted 22 Oct, 2014 06:32:08 Top
Nachtigall Guido


Guest


Hi Dmitry,

yes it is a per-user add-IN and a per-user installation.

But as you can see in the log I'm blocked to uninstall the client even per user
if I do it via Command prompt. Uninstall via Setup works.

Can you tell me what I have to do to uninstall it ?

Kind regards,
Guido
Posted 28 Oct, 2014 08:43:17 Top
Dmitry Kostochko


Add-in Express team


Posts: 2875
Joined: 2004-04-05
Hi Guido,

Try to change the privileges command line switch from /privileges=user to /privileges=admin:

adxregistrator.exe /uninstall="SAP.XBRL.AddIn.dll" /privileges=admin
Posted 28 Oct, 2014 09:23:39 Top