Add in update issues for an app that runs in Word and Excel

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Add in update issues for an app that runs in Word and Excel
 
Jordan Glassco




Posts: 4
Joined: 2012-11-21
Hi Guys,

Now that our add in supports both Word and Excel, I am finding that users are having issues keeping the app up to date on the latest version because they will perform an upgrade in Word, and still have Excel open, which seems to lock the add in program files (or vise versa). As long as one of the office apps, such as Word or Excel stays open, it seems that the add in never completes updating.

This seems like a perfect place for Add In Express to intervene is such a situation and display a message indicating that both supported applications (in my case Word / Excel) must closed before the update can complete and register.

Or have you guys already solved this one and I am just using the product incorrectly?

Thanks again guys!

Jordan
Posted 23 Feb, 2013 16:19:05 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hello Jordan,

Thank you!

There's the DisplayAlerts property of the add-in module. If you set it to true, this should show a dialog requiring the user to close the host application(s) when the add-in is installed and uninstalled.


Andrei Smolin
Add-in Express Team Leader
Posted 25 Feb, 2013 07:42:57 Top