Activation Registration Help

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Activation Registration Help
 
lihl




Posts: 2
Joined: 2012-07-15
I purchased 【Add-in Express for Office and .NET】 standard version。

I've successfully installed the 【Add-in Express for Office and .NET】 standard version on two NotebookPC and one PC.
However, when I started to install it on another PC, I got the notification of installation failed. Failed Message is:Failed:Registration is disabled.
Though I uninstalled 【Add-in Express for Office and .NET】 from the first PC, it still cannot be installed.

Now, I this how to operate?

Thanks.
Posted 17 Jul, 2012 01:18:17 Top
Svetlana Cheusheva


Add-in Express team


Posts: 224
Joined: 2005-02-02
Hello Lihl,

You received that message because according to our EULA a developer can install Add-in Express only on 2 machines. Here is what our EULA states: "you may install and use one copy of Add-in Express on a single computer and an additional copy on a portable computer":
http://www.add-in-express.com/purchase/eula.php

The records of our activation server show that you have made 3 different installations and now after you uninstalled the product from one PC, you still have 2 installations and no more are allowed.

If you have any questions or need more information, don't hesitate to ask me.
Posted 17 Jul, 2012 04:49:02 Top
lihl




Posts: 2
Joined: 2012-07-15
Now, I again uninstall the one。Only in a notebookPC on the installation.

But, in my another PC can't install still.

Excuse me, why?
And,I this how to operate?

Thanks
Posted 17 Jul, 2012 22:10:40 Top
Svetlana Cheusheva


Add-in Express team


Posts: 224
Joined: 2005-02-02
Hello Lihl,

Your license key got blocked by our activation server because of multiple activation attempts. We have enabled it and reset the activation counter. You can install Add-in Express on your new machine now.

Don’t hesitate to let me know if you need any further assistance.
Posted 18 Jul, 2012 04:53:02 Top