Unspecified error

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Unspecified error
Unspecified error 
Favaz Farook


Guest


OS : XP
Excel Ver : 2002 (10.6841.6839) SP3

When the addin loads it logs,

Add-in Express Loader Log File: 12/13/2011 17:12:10

Startup directory: C:\Program Files\CAMS\ExcelAddIn\
Loader version: 6.2.3050
------------------
17:12:10 572 2648 Start - xlAutoOpen.
17:12:10 572 2648 Creating a new instance of the XLL loader.
17:12:10 572 2648 Success.
17:12:10 572 2648 Getting the CLSID of the managed XLL class.
17:12:10 572 2648 Unspecified error

17:12:10 572 2648 Unspecified error

...
.
.

But in other machines it loads fine in Excel 2002/2003/2007/2010

Any support appreciated
Posted 13 Dec, 2011 05:01:48 Top
Eugene Astafiev


Guest


Hi Favaz,

First of all, please note that you use an old build of Add-in Express 2010. You can download the latest build from www.add-in-express.com/downloads/adxnet.php.

Anyway, I will test a clean XLL add-in in one of my virtual PCs with Outlook 2002 and then let you my results.
Posted 13 Dec, 2011 06:13:08 Top
Favaz Farook


Guest


Ok thanks Eugene,

But in developer/QA machines the with 2002 it works fine, anyways now i am working on getting the exact 2002 SP3 the client has and replicate it, the major issues is we cannot replicate it, nayways i am sending you the adxregstor text too,



Add-in Express Registrator Log File: 12/13/2011 17:10:28

Installation directory: C:\Program Files\CAMManagement Solutions\CAMMS Excel AddIn\
Registrator version: 6.3.3052.0
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Process Owner: Administrator
Command Line: "C:\Program Files\CAMManagement Solutions\CAMMS Excel AddIn\adxregistrator.exe" /Install="InterplanExcelAddIn.dll" /privileges=admin
Run 'As Administrator': Yes
Process Elevated: No
Integrity Level: Untrusted
UAC (User Account Control): Off
--------------------------------------------------------------
17:10:28 Starting the add-in registration process.
17:10:28 Loading mscoree.dll
17:10:28 Success.
17:10:28 .NET Framework installation directory:
17:10:28 The latest version of .NET Framework: 'v2.0.50727'
17:10:28 Loading CLR: v2.0.50727.
17:10:28 The CLR v2.0.50727 has been initialized successfully.
17:10:28 Creating a new domain setup.
17:10:28 Success.
17:10:28 Getting the add-in directory.
17:10:28 Success. The directory is 'C:\Program Files\CAMManagement Solutions\CAMMS Excel AddIn\'
17:10:28 The 'shadow copy' is disabled.
17:10:28 Creating a new application domain.
17:10:28 Success.
17:10:28 Getting the base directory for the domain.
17:10:28 Success. The directory is 'C:\Program Files\CAMManagement Solutions\CAMMS Excel AddIn\'.
17:10:28 Searching for the Add-in Express core library.
17:10:28 Success. The 'AddinExpress.MSO.2005.dll' file is found.
17:10:28 Creating an instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
17:10:28 Assembly identity is 'AddinExpress.MSO.2005'.
17:10:59 Success.
17:10:59 Unwrapping the instance of the 'AddinExpress.Deployment.ADXRegistrator' class.
17:10:59 Success.
17:10:59 Calling the managed registration procedure.
17:10:59 1088 Connecting to the application domain of the Add-in Express loader.
17:10:59 1088 Success.
17:10:59 1088 Loading the 'interplanexceladdin.dll' assembly.
17:10:59 1088 Success.
17:10:59 1088 Registering the 'interplanexceladdin.dll' assembly (administrator).
17:12:01 1088 The ' interplanexceladdin.dll' assembly has been registered successfully.
17:12:01 Success.
17:12:01 The add-in registration process is completed with HRESULT = 0.
Posted 13 Dec, 2011 07:08:52 Top
Eugene Astafiev


Guest


Hi Favaz,

Thank you for providing me with the adxregistrator.log file. It looks good.

I have just tested a newly created sample XLL add-in in one of my virtual PCs with Excel 2002 SP3. And it works like a charm. I didn't notice anything strange on my road.

Please make sure that your customer installed the latest service packs for Office and OS (including .net framework).
Posted 13 Dec, 2011 08:37:43 Top