Outlook Addin 2010

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Outlook Addin 2010
Getting application error when trying to send an email message to internal user 
This forum has moved to a new location. From now on, please post all your questions about Ribbon Designer for SharePoint on this forum.
Helen Lee


Guest


Hello There,
I just installed the OutlookAddin and when I tried to send an email message to the internal user, I encountered the error below and the message is not sent. Would you please help look into this error and give me some advices? Thanks much!
<EventData>
<Data>Error Message: The attempted operation failed. An object could not be found. Error Source: at Microsoft.Office.Interop.Outlook.Recipient.get_DisplayType() at SecureEmailAddin.ThisApplication.ThisApplication_ItemSend(Object Item, Boolean& Cancel) in C:\PROJECTS\SSS\Helenlee\SecureEmailAddin\SecureEmailAddin\ThisApplication.vb:line 95</Data>
</EventData>
Posted 30 May, 2012 13:31:06 Top
Eugene Astafiev


Guest


Hi Helen,

What Outlook add-in did you installed? Could you please specify its name? Did you develop this add-in?

BTW What version and build number of Add-in Express do you use?
Posted 31 May, 2012 03:33:25 Top
Helen Lee


Guest


Hi Eugene,
Thank you very much for looking into this issue!
The Addin was developed using .net not the Addin Express software and it's name is SecureEmailAddin.
Posted 31 May, 2012 08:30:01 Top
Eugene Astafiev


Guest


Hi Helen,

Please note that this forum thread is for Ribbon Designer for Microsoft Sharepoint and Office 365 which is not related to your add-in. Am I right?

Moreover, we provide technical support for registered customers only. You can read more about this on the Add-in Express support service policies page of our web site. That is why I would recommend contacting the SecureEmail add-in developers instead.
Posted 01 Jun, 2012 11:50:56 Top
Helen Lee


Guest


Hi Eugene,
You are right. I went to the wrong forums. When you mentioned registered customer, did you mean users who purchased your Add-in Express producst? I am a registered member, If I have any tech questions that is not related to your Add-in Express product, will you help me out?
Thanks much!
Posted 01 Jun, 2012 15:46:21 Top
Eugene Astafiev


Guest


Hi Helen,

Yes, I mean those who purchased Add-in Express products and whose subscription to support service is active (60 days for Standard and 1 year for Professional and Premium). We provide technical support related to Add-in Express products only. As you understand we can't answer ALL tech questions :-)

You can find the complete list of support options and services included in each subscription on the Support policies page.
Posted 04 Jun, 2012 07:35:46 Top