Outlook Security Manager and Outlook 2016 not working

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Outlook Security Manager and Outlook 2016 not working
 
t.fischer@servonic.de




Posts: 4
Joined: 2015-09-24
Hi,

I'm using Outlook Security Manager 8.0 and Delphi XE2 to send messages via Simple MAPI.
With Outlook 2016 (Version 16.0.4266.1003) installed on Windows 8 i get the following error message when trying to disable the security message:
"The operating system is not presently configured to run this application."
This message is displayed twice when calling OLSecMan.DisableSMAPIWarnings := true;
Simple MAPI access to Outlook without usage of the Security Manager is working fine.

Here is the code of my test project:


  CoInitialize(nil);
  OLSecMan := TOlSecurityManager.Create(nil);
  OLSecMan.DisableSMAPIWarnings := true;
  SendMapiMessage();  
  OLSecMan.DisableSMAPIWarnings := false;
  CoUninitialize();
  FreeAndNil(OLSecMan);


Can u please help me figuring out my problem?
Posted 19 Oct, 2015 10:37:15 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hmm, this looks like a issue in the code of Security Manager. We are investigating this. We've assigned a priority to this case.


Andrei Smolin
Add-in Express Team Leader
Posted 20 Oct, 2015 06:20:31 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hello,

Could you please provide the following info:

The bitness of Win 8
Is Win 8 SP1 installed?
The bitness of Outlook


Andrei Smolin
Add-in Express Team Leader
Posted 22 Oct, 2015 02:46:43 Top
t.fischer@servonic.de




Posts: 4
Joined: 2015-09-24
Hello,

It's a 32 bit Windows 8 with no Service Pack installed.
Outlook is 32 bit.

Thank you for investigating and feel free to ask for additional info.
Posted 22 Oct, 2015 02:57:25 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hello (BTW, what's your name?)

We can't reproduce the issue on these configurations

Windows 10 x86 + Office 2016 x86
Windows 10 x64 + Office 2016 x64
Windows 10 x64 + Office 2016 x86

By chance, we reproduced this on a test machine where Office 2013 + 2016 were installed (we think the Windows version doesn't relate to the issue). On that machine, Simple MAPI (not Security Manager) didn't work; we've fixed this situation by repairing Office *2013*. We don't know all consequences of such a move. I suppose you would need to repair Office 2016 after repairing Office 2013; we didn't do this.


Andrei Smolin
Add-in Express Team Leader
Posted 27 Oct, 2015 01:48:46 Top
Tobias Fischer




Posts: 4
Joined: 2015-09-24
Hi,

the machine i'm testing on is a freshly installed Windows 8 x86 with only Office 2016 installed, there has never been installed something else.
I tried repairing the Office installation but the behaviour did not change.
I still get "The operating system is not presently configured to run this application." when trying to call OLSecMan.DisableSMAPIWarnings := true;

SimpleMapi is working.

I installed the Windows 8 machine for testing, since i experienced the same problem with Win 10 x64 + Office 2016.

The System has not received any Microsoft updates, is it possible that the issue is somehow connected with that circumstance?

Regards from Germany

Tobias Fischer
Posted 28 Oct, 2015 08:48:52 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hello Tobias,

Tobias Fischer writes:
SimpleMapi is working.


Are you saying that you can send am email using Simple MAPI (with Outlook warnings)? Could you call OlSecMan.DisableMAPIWarnings = true after yoou call MAPILogon?


Andrei Smolin
Add-in Express Team Leader
Posted 28 Oct, 2015 09:55:15 Top
Tobias Fischer




Posts: 4
Joined: 2015-09-24
Hello Andrei,

Calling MapiLogon first and DisableMapiWarnings = true afterwards fixed the problem.
The Outlook Warning is now suppressed correctly and everything is working fine.

Thanks you for your help!

Regards from Germany

Tobias Fischer
Posted 28 Oct, 2015 10:38:38 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
That's great! Thank you for confirming!


Andrei Smolin
Add-in Express Team Leader
Posted 29 Oct, 2015 03:06:51 Top