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Dominique Bernaert
Posts: 9
Joined: 2020-09-12
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Hello,
I've created a plug-in for Outlook and created an installer with Innosetup.
I've tried installing it on the most recent version of Outlook in a virtual machine and it works correctly.
Now I tried to deploy it to a customer.
De installation runs without a problem, but the plug-in is not visible in Outlook.
I've tried registering the dll with regsvr32 without a problem but still not visible in Outlook.
It is not listed in the plug-ins also.
I changed the settings of macro to allow everything and also checked to apply this to plug-ins, but still no luck.
As last I tried to add the dll using the com add-in screen in Outlook.
When selecting the dll, I get not error, but it is also not displayed in the list of plug-ins.
What could be the reason for this?
Thank you,
Bernaert Dominique |
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Posted 24 Sep, 2020 04:06:35
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Hello Dominique,
Is the add-in per-user or per-machine? Do you install it using administrative or standard user permissions?
Andrei Smolin
Add-in Express Team Leader |
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Posted 24 Sep, 2020 04:19:02
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Dominique Bernaert
Posts: 9
Joined: 2020-09-12
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Hi Andrei,
I install it with InnoSetup with Admin rights.
Concerning the add-in, currently RegisterForAllUsers is false.
Should I try with changing this property?
Dominique |
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Posted 24 Sep, 2020 04:22:16
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Dominique Bernaert
Posts: 9
Joined: 2020-09-12
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Hi Andrei,
The plug-in is per-machine.
There is no special code in the project source.
Dominique |
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Posted 24 Sep, 2020 04:39:30
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Dominique Bernaert writes:
Should I try with changing this property?
You should do this only if this is in the requirements you implement.
A per-user add-in installs only for the user who runs the installer. If the user is an admin, no per-user add-ins load if the host application is started elevated (=using the 'Run as administrator' option); this is by Windows design. Check the shortcut you use to start the host.
Dominique Bernaert writes:
The plug-in is per-machine.
This contradicts to RegisterForAllUsers = false. A per-machine add-in must have RegisterForAllUsers := true.
Andrei Smolin
Add-in Express Team Leader |
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Posted 24 Sep, 2020 05:02:41
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Dominique Bernaert
Posts: 9
Joined: 2020-09-12
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Thank you Andrei,
The problem is solved by setting RegisterForAllUsers to true.
Dominique |
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Posted 24 Sep, 2020 05:21:19
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Andrei Smolin
Add-in Express team
Posts: 19138
Joined: 2006-05-11
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Welcome!
Andrei Smolin
Add-in Express Team Leader |
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Posted 24 Sep, 2020 05:22:33
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