Outlook Explorer Disappearing!

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Outlook Explorer Disappearing!
Outlook Explorer Disappearing! 
Andrew Lockwood




Posts: 50
Joined: 2014-12-29
I have just upgraded to version 8 from version 7 and from Outlook 2007 to 2016, and am having some teething problems!

My AddIn loads but as soon as I click on a folder, the main explorer window disappears. I have traced through the code and it disappears (not surprisingly) at

HideAllFormsInAllAddins(GetSuperGridLayoutWindowHandle(ExplorerArgs));

in the TadxOlFormsManager.DoOLExplorerBeforeFolderSwitch procedure.

However, it never appears again, so I have to restart Outlook.

Is this a bug? If not, can you shed any light on what is going wrong?

Thanks,


Andrew
Posted 03 Aug, 2016 19:33:14 Top
Andrew Lockwood




Posts: 50
Joined: 2014-12-29
Interestingly, I have just found that this behaviour is not completely repeatable. It always occurs in the IDE, but not always when I open Outlook normally.


Andrew
Posted 03 Aug, 2016 19:43:09 Top
Andrei Smolin


Add-in Express team


Posts: 14106
Joined: 2006-05-11
Hello Andrew,

We are unable to reproduce the issue. Neither from the IDE nor by loading the add-in in the normal way.

Andrew Lockwood writes:
I have traced through the code and it disappears (not surprisingly) at

HideAllFormsInAllAddins(GetSuperGridLayoutWindowHandle(ExplorerArgs));


That method isn't the direct cause of the problem as is called whenever you switch to a folder: Add-in Express hides all the Explorer forms and then show the forms that match the context.

Try to reproduce the issue using a new empty add-in showing a pane in the same region.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 05 Aug, 2016 05:00:56 Top