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anil kumar
Posts: 3
Joined: 2014-11-07
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Hello,
I get the following error message when I try to register the addin in Excel-2016. Do I need to do anything special.
Exceptions:
============
casClass1 error (DoAddInInitialize): the add-in has fired an exception.
SetExcelVersion: Excel version is not defined.
System Info:
============
Time: 08/09/2015 9:24:42 AM
Package: Unknown
ADX Version:7.8.1223
ADX Extensions Version 7.0.1210
Excel version: 16.0
Log:
============
08/09/2015 9:24:56 AM 11788 Show time: 08/09/2015 9:24:56 AM
08/09/2015 9:24:45 AM 11788 RegionState UnLock: OnADXError
08/09/2015 9:24:45 AM 11788 after OnADXError raising
08/09/2015 9:24:45 AM 11788 RegionState Lock: OnADXError
08/09/2015 9:24:45 AM 11788 raise OnADXError
08/09/2015 9:24:45 AM 11788 |-------------------------
08/09/2015 9:24:45 AM 11788 |casClass1 error (DoAddInInitialize): the add-in has fired an exception.
SetExcelVersion: Excel version is not defined.
08/09/2015 9:24:45 AM 11788 |Exception time: 08/09/2015 9:24:45 AM
08/09/2015 9:24:45 AM 11788 |=========================
08/09/2015 9:24:45 AM 11788 RegionState UnLock: OnADXInitialize
08/09/2015 9:24:45 AM 11788 after OnADXInitialize raising
08/09/2015 9:24:45 AM 11788 RegionState Lock: OnADXInitialize
08/09/2015 9:24:45 AM 11788 raise OnADXInitialize
08/09/2015 9:24:45 AM 11788 TadxExcelTaskPanesManager.DoAddInInitialize
08/09/2015 9:24:45 AM 11788 Event: OnAddInInitialize
08/09/2015 9:24:42 AM 11788 TadxXlFormsCollectionItem.DeleteAllForms 0
08/09/2015 9:24:42 AM 11788 ADXXlFormsCollectionItem.SetFormClassName
08/09/2015 9:24:42 AM 11788 TadxXlFormsCollectionItem.FormsHideShow
08/09/2015 9:24:42 AM 11788 TadxXlFormsCollectionItem.DeleteAllForms 0
08/09/2015 9:24:42 AM 11788 ADXXlFormsCollectionItem.SetFormClassName
08/09/2015 9:24:42 AM 11788 TadxXlFormsCollectionItem.FormsHideShow
08/09/2015 9:24:42 AM 11788 TadxExcelTaskPanesManager.Create
Thanks,
ak |
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Posted 08 Sep, 2015 08:42:53
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Andrei Smolin
Add-in Express team
Posts: 18829
Joined: 2006-05-11
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Posted 08 Sep, 2015 08:59:18
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anil kumar
Posts: 3
Joined: 2014-11-07
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Hi Andrei,
I tried to install adxvcl-v800-b1430-pro.exe with my existing License Key and it does not work
The License Key does not have any problems when I install adxvcl-v708-b1223-pro
Please help.
Thanks,
Anil |
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Posted 08 Sep, 2015 11:15:19
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Andrei Smolin
Add-in Express team
Posts: 18829
Joined: 2006-05-11
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Hello Anil,
I've just sent you a key for version 8 by email. Please check your Inbox.
Andrei Smolin
Add-in Express Team Leader |
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Posted 09 Sep, 2015 08:23:15
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anil kumar
Posts: 3
Joined: 2014-11-07
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Thank you Andrei,
My problem has been solved.
Thanks,
Anil |
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Posted 09 Sep, 2015 09:29:33
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Andrei Smolin
Add-in Express team
Posts: 18829
Joined: 2006-05-11
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You are welcome.
Andrei Smolin
Add-in Express Team Leader |
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Posted 09 Sep, 2015 09:31:06
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Mervin Pearce
Guest
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Hi Andrei Smolin, may I ask for a key for Version 8 as well... Using Outlook 2016 and have the same error.
Regards
Mervin Pearce |
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Posted 29 Sep, 2015 03:46:39
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Svetlana Cheusheva
Add-in Express team
Posts: 244
Joined: 2005-02-02
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Hi Mervin,
I have just sent you a new key. Please check your inbox.
Kind regards,
Svetlana |
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Posted 29 Sep, 2015 05:28:53
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