Developing to Office 365 and Office 2013

Add-in Express™ Support Service
That's what is more important than anything else

Developing to Office 365 and Office 2013
 
Destaque Empreendimentos em Inform?tica


Guest


Hello for everybody,
we are developing an AddIn to integrate our system with MS Word and MS Outlook. We already done a lot of functions, and it is working fine at developement enviroment or approval enviroment (which works with Office 2007).
But now, when we tried install the AddIn at one of our costumers, that uses Office 365, the AddIn simply do not appear in the Word or Outlook (even after we register the DLL correctly).

We think that we may forgotten some "usages" clauses. Can someone help us? What are the usages or configuration that we need to implement an AddIn to Office 365?

Ps.: Our customer is using the Office 365 installed in their computers. They are not using the MSOffice into some web browser (sincerely, I did not know existed Office 365 for desktop).

Regards,
Sergio R.
Posted 15 Jul, 2014 11:57:26 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Hello Sergio,

So, you've installed your add-in for Office 2013 and you don't see it. Please check if adxregistrator.log (see the folder Documents\Add-in Express in the profile of the user who runs the installer) contains any problem. If there's a problem, please check section Troubleshooting add-in registration in the PDF file in the folder {Add-in Express}\Docs on your development PC. If the registration-time log is okay, check if there's a problem while the add-in is being loaded, see adxloader.log in the folder Documents\Add-in Express in the profile of the user starting the host application. If this file is missing, see section Troubleshooting add-in loading in the manual.


Andrei Smolin
Add-in Express Team Leader
Posted 16 Jul, 2014 03:15:05 Top
Andrei Smolin


Add-in Express team


Posts: 18829
Joined: 2006-05-11
Sergio,

I'm sorry, the files and manual references above are intended for .NET developers. A Delphi developer needs to find out if the add-in gets registered and loaded.

An add-in is registered if it is mentioned in {HKLM OR HKCU}\Software\Microsoft\Office\Outlook\Addins and the LoadBehavior in this key is 3; HKLM - for a per-machine add-in, HKCU - per-user. The add-in is loaded if it is listed under the Active Application Add-ins on the Add-ins tav of the dialog opened via File | Options. If the add-in is disabled - re-enable it; this is often an indication of an unhandled exception that crashed down the host application. If the add-in is inactive, try to turn it on using the COM Add-ins dialog; select your add-in in this dialog to get some extra info about the add-in.


Andrei Smolin
Add-in Express Team Leader
Posted 16 Jul, 2014 04:55:06 Top