Outlook Regions - Some components of <AddinName> don't support your current configuration..

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Outlook Regions - Some components of <AddinName> don't support your current configuration..
 
Sharon Tourjeman




Posts: 16
Joined: 2017-03-02
Hi,

Most of our customers started experiencing the same behavior from specific version of outlook 2016 - the AddinExpress.OL.ADXOlForm region is floating out of the outlook window.
I updated the version of Addin express form regions to the latest and now in my machine the form doesn't appear anymore and i see a popup saying:
"Some components of <addinName> don't support your current configuration of Microsoft Outlook. Please contact the software vendor for more information."
I already saw this post https://www.add-in-express.com/forum/read.php?PAGEN_1=2&FID=5&TID=14930#nav_start the issue is - it is talking about the Addin express version (not the form region) when are you going to release the fix for the "Addin express regions"?
This problem is very urgent and we have a lot of customers affected by it.
Posted 16 Sep, 2018 03:10:11 Top
Andrei Smolin


Add-in Express team


Posts: 16223
Joined: 2006-05-11
Hello Sharon,

Please check https://www.add-in-express.com/forum/read.php?FID=5&TID=15105.

As to the new version of Add-in Express Regions, we still doesn’t have the exact release date. I’ll send you a note when the build is published. Or you can subscribe to our RSS feed; see the bottom of the main page: https://www.add-in-express.com/.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 17 Sep, 2018 04:03:59 Top
Sharon Tourjeman




Posts: 16
Joined: 2017-03-02
Thanks,
Waiting for the new version.
Posted 20 Sep, 2018 01:08:16 Top
Andrei Smolin


Add-in Express team


Posts: 16223
Joined: 2006-05-11
Will post an announcement here once we have the new version.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 20 Sep, 2018 01:48:18 Top
Andrei Smolin


Add-in Express team


Posts: 16223
Joined: 2006-05-11
Hello Sharon,

Add-in Express Regions for Outlook and VSTO, version 4 is published on the web site; see https://www.add-in-express.com/downloads/outlook-regions.php.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 28 Sep, 2018 09:07:42 Top
Sharon Tourjeman




Posts: 16
Joined: 2017-03-02
Thanks Andrei,

I cannot install the newest version, the activation wizard is not accepting my license key even tough i renewed it last month.

Details:
Add-in Express Regions for Microsoft Outlook and VSTO, Professional - Release 4.0.2650
Installation msi file: adxxvsto-v400-b2650-vs-pro.msi
i am getting to Product activation wizard and filling the license name and key and getting this error:
User added an image
Posted 02 Oct, 2018 01:17:58 Top
Sharon Tourjeman




Posts: 16
Joined: 2017-03-02
Never mind, i found the registration email,
the activation key appears on the website is different from the one i got in the registration email
Posted 02 Oct, 2018 01:21:24 Top
Andrei Smolin


Add-in Express team


Posts: 16223
Joined: 2006-05-11
Thank you for letting us know!

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 02 Oct, 2018 01:33:45 Top
nicograf




Posts: 7
Joined: 2015-06-22
Hello,

I have installed the new Version (V4) of Regions for Outlook. The problem with the different DPI settings is solved.
On some maschines we have a new problem. The Taskpane shows no Controls, it is blank. When I click inside the pane, Outlook freeze.

Regards

Nico
Posted 08 Oct, 2018 02:11:01 Top
Andrei Smolin


Add-in Express team


Posts: 16223
Joined: 2006-05-11
Hello Nico,

Can it be that your pane isn't prepared to be shown with large DPI? Can you please create a sample project and test it on these machines?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 08 Oct, 2018 04:18:07 Top