Add-in conflicts with LinkedIn add-in

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Add-in conflicts with LinkedIn add-in
Contact tab disappears when LinkedIn add-in is installed 
CJ Woolard




Posts: 4
Joined: 2009-08-03
Our add-in creates a new ribbon button group on the Contact tab for the individual contact inspector windows within Outlook 2007. We have noticed that for clients with LinkedIn's toolbar installed the Contact tab disappears, essentially breaking functionality for both our toolbar and LinkedIn's. As LinkedIn is a very common application it is very important for us to resolve this conflict. I noticed that the issue was also reported here:
http://www.add-in-express.com/forum/read.php?FID=5&TID=4394&MID=21464&phrase_id=1623808
I was wondering if there was currently any resolution to the problem.

Thank you very much.
Posted 03 Aug, 2009 12:08:19 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hello CJ,

Do you get any error message box?
.NET, Extended MAPI, Windows Phone & RT
Posted 03 Aug, 2009 12:36:36 Top
CJ Woolard




Posts: 4
Joined: 2009-08-03
No, there was no error message, however the Contact tab (usually the first tab on a contact inspector) is not visible.
Posted 03 Aug, 2009 13:31:52 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hello CJ,

Did you enable the following option - "Show add-in user interface errors" (see the Advanced tab of the host application)? Please make sure that this option is selected.
.NET, Extended MAPI, Windows Phone & RT
Posted 04 Aug, 2009 05:36:23 Top
CJ Woolard




Posts: 4
Joined: 2009-08-03
I get the same error message as in the thread I linked to in my original post:

Error found in Custom UI XML of "LinkedIn Outlook Toolbar":

Line: 2
Column: 12
Error Code 0x80004005
Failed to find Office control by ID
ID: TabNewMailMessage
Posted 04 Aug, 2009 11:21:50 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
CJ,

You reached the point! Now you can see that the error lies in the LinkedIn add-in.
.NET, Extended MAPI, Windows Phone & RT
Posted 04 Aug, 2009 11:49:53 Top
CJ Woolard




Posts: 4
Joined: 2009-08-03
I understand that the LinkedIn toolbar is throwing the UI error above, but it only causes the tab to disappear when our Add-in Express add-in is installed on the machine so we are required to come up with a workaround, do you have any suggestions?
Posted 12 Aug, 2009 11:33:49 Top
Sergey Grischenko


Add-in Express team


Posts: 7224
Joined: 2004-07-05
Hi CJ.

Please send us the code that reproduces the error.
Posted 12 Aug, 2009 11:50:10 Top
Eugene Astafiev


Add-in Express team


Posts: 8540
Joined: 2007-07-25
Hello CJ,

Can you reproduce the issue with a regular VSTO add-in?
.NET, Extended MAPI, Windows Phone & RT
Posted 12 Aug, 2009 11:51:58 Top