Word Very Slow To Load after addin created

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Word Very Slow To Load after addin created
Word Very Slow To Load after addin created 
mick macca




Posts: 2
Joined: 2007-05-19

I created a simple COM Add In Module for Word and Excel.

When deploying onto a machine with Word 2000 on it, word is very slow to load (not just the first time) taking about 30 secs or more. If I disable the plugin Word loads instantly again.

Any ideas?
Posted 19 May, 2007 07:19:09 Top
Sergey Grischenko


Add-in Express team


Posts: 7187
Joined: 2004-07-05
Hi Mick.

How much RAM do you have on your PC?


P.S. Note that we take up your forum requests in the order we receive them.
Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 21 May, 2007 04:56:15 Top
Tim OPry




Posts: 7
Joined: 2007-05-27
Mick,
This is a common problem in some situations. When an add-in is loaded, the Office app checks for cert revocation. Depending on the speed of the PC/Server, your internet connection etc, this can take a few seconds. The only time I have seen a 30 sec type lag is when the request is timing out, typically due to loss of connectivity or a proxy that is blocking the request.

To verify, open IE, goto Tools - Internet Options - Advanced Tab.
Scroll to bottom to security group and uncheck 'Check for publishers certificate revocation'. Save, close IE, then launch your Office App.
This takes the HTTP query to the MS servers out of the equation.

Unfortunately, this is a system wide setting. You cannot turn off this check for individual add-ins.
Posted 29 May, 2007 11:21:43 Top
Sergey Grischenko


Add-in Express team


Posts: 7187
Joined: 2004-07-05
Hi Tim.

Thank you for the information.
Posted 29 May, 2007 12:12:35 Top
David Ing




Posts: 39
Joined: 2007-02-16
Does this apply to Outlook addins as well?
Posted 29 May, 2007 14:17:52 Top
Tim OPry




Posts: 7
Joined: 2007-05-27
AFAIK, all Office apps do this verifcation for add-ins, signed or unsigned. Easy enought to verify, by blocking/dropping the connection / check/uncheck the option in IE.
Posted 29 May, 2007 14:20:29 Top