Security Manager 2007

Add-in Express™ Support Service
That's what is more important than anything else

Security Manager 2007
Installtion Fails 
Vivian MAES




Posts: 2
 Joined: 2007-04-17
Hi!

I have upgraded from Outlook Security Manager 1.x to Security Manager 2007 for Microsoft Outlook

The installation fails with "The secman.dll is not found in the 'Common Files' folder"

This installation is performed on a new PC (WinXp SP2)

:-(
Posted 17 Apr, 2007 10:35:27 Top
Sergey Grischenko


Add-in Express team


Posts: 7235
 Joined: 2004-07-05
Hi Vivian.

Could you please send me the product key (by email) that you use to activate the product?

P.S. Note that we take up your forum requests in the order we receive them. Besides, it may take us some time to investigate your issue. Please be sure we will let you know as soon as the best possible solution is found.
Posted 18 Apr, 2007 10:36:32 Top
Vivian MAES




Posts: 2
 Joined: 2007-04-17
Thank you for your answer.

Could you indicate how to find your emall, or I use the support email?

Vivian MAES
Posted 19 Apr, 2007 10:59:32 Top
Andrei Smolin


Add-in Express team


Posts: 18614
 Joined: 2006-05-11
Hi Vivian,

Please look into the readme.txt file in the product's install folder.



Andrei Smolin
Add-in Express Team Leader
Posted 20 Apr, 2007 03:44:49 Top