TopPanel gets visible when opening Outlook

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TopPanel gets visible when opening Outlook
 
Reggie




Posts: 12
Joined: 2022-03-22
Hello,

We have a problem with the visibility of the TopPanel.
When I open the Outlook client the TopPanel is invisible, as it should. But when I open a MailItem form my desktop, the TopPanel is visible. It also happens when I share a document from Adobe.
The weird thing is that when it happens, the TopPanel seems seperate from my MailItem and is just a new Outlook Window.

I hope I provided you with enough information to help me!

Reggie
Posted 29 Nov, 2022 05:59:37 Top
Andrei Smolin


Add-in Express team


Posts: 18817
Joined: 2006-05-11
Hello Reggie,

Reggie writes:
The weird thing is that when it happens, the TopPanel seems seperate from my MailItem and is just a new Outlook Window.


Could you confirm that you use the latest version of Add-in Express Regions for Outlook and VSTO?

Regards from Poland (GMT+1),

Andrei Smolin
Add-in Express Team Leader
Posted 30 Nov, 2022 05:20:33 Top