cannot register add-ins

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cannot register add-ins
try register add-ins via visual studio or regsvr32 also failed 
alvin chan




Posts: 30
Joined: 2019-10-07
Hi

I have tried to register the add-ins through visual studio , it successfully register to outlook ,excel but failed to register on word. Please refer the print screen below ,I tried to manually add the adxloader.dll to word add-ins ,after I found the path and click "Add" ,it still blank . kindly please advise how to trace what error.

[img]https://drive.google.com/open?id=18l3nBVP_VgVGz6VSd0iburxZubU9uLn6[/img]

[img]https://drive.google.com/open?id=1bUbn_Rg_5YrTbHV3FObzC-xH8Eq585U8[/img]
Posted 18 Mar, 2020 02:56:26 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Hello Alvin,

Does a new empty add-in project produces the same behavior?

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 18 Mar, 2020 02:59:41 Top
alvin chan




Posts: 30
Joined: 2019-10-07
Dear Andrei Smolin

New empty project no issue, just the existing project has such behavior. please advise how to trace ?
Posted 18 Mar, 2020 03:05:07 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Hello Alvin,

Compare the structure of your project with the test one: you must have the Loader folder and files in it, you must have Add-in Express references, etc.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 18 Mar, 2020 03:09:14 Top
alvin chan




Posts: 30
Joined: 2019-10-07
Dear Andrei Smolin


Yes, we have all the files, any the project consist of outlook/word/excel add -ins , all successfully registered except word. previously the add-ins is available in my word, but then after I removed the add-ins manually ,then cannot register it back. please advise.
Posted 18 Mar, 2020 03:32:49 Top
Andrei Smolin


Add-in Express team


Posts: 17176
Joined: 2006-05-11
Does the test add-in loads correctly in Word? If so, check if your real add-in is listed under any heading at File | Options | Add-ins. Also, check the Disabled Items dialog.

Regards from Belarus (GMT+3),

Andrei Smolin
Add-in Express Team Leader
Posted 18 Mar, 2020 04:49:06 Top